VMware Workstation and Device/Credential Guard are incompatible" error on Windows 10 hosts

VMware Workstation and Device/Credential Guard are incompatible" error on Windows 10 hosts

VMware Workstation and Device/Credential Guard are not compatible. VMware Workstation can run with device/credential guard disabled.

The process of troubleshooting errors:

To resolve the error, follow these steps:

If your host machine has Windows 10 20H1 build 19041.264 or higher, please upgrade/update to Workstation15.5.6 or higher.
If your host has Windows 10 1909 or earlier, disable Hyper-V on the host to resolve this issue.

To disable Hyper-V:

Note:
It is recommended to back up your data and set up a system restore point as a safety measure. After disabling Hyper-V, the following features will no longer work
Credential Protection/Device Protection

• Windows Sandbox
• Virtual machine platform
• WSL2
• Hyper-V

Verify Virtualization-Based Security (VBS) is enabled/not enabled:

1. Open msinfo10/System Information on Windows 32
2. On the right page, under System Summary, scroll down to Virtualization-based security and make sure the value is set to Not Enabled.
3. If the value is set to Enabled, follow the steps below to disable Hyper-V.

1. Turn off Hyper-V

• Go to "Turn Windows features on or off"
• Make sure Hyper-v is unchecked.
• If it is checked, uncheck it and click OK.

2. Open a command prompt window as administrator

• Run "bcdedit /enum {current}"
• Note the hypervisor startup type in case you need to restore
• Run bcdedit /set hypervisorlaunchtype offto disable the hypervisor
• After executing the command close the command prompt and restart the system.

Restart the system and open the virtual machine