Quality management (expensive control)
Planning Quality Management
1. Memorize the formula:
"Remember needs, relationships, and risks, organize quality systems, and make strategies profitable. Benchmark cost quality flow, thinking test, and plan retention. Quality measurement indicators, management plans, keep in mind."
2. Story:
In a place called "Requirements City", there are three important citizens: Mr. Requirements Document, Mrs. Stakeholder Register, and Mr. Risk Register. They all live within an organization's quality management system.
In this city, they have a unique game called "Benchmarking". The game requires them to conduct a cost-benefit analysis, calculate the cost of quality, and then draw a flow chart. They also use mind maps to help them understand and memorize the rules of the game.
In order to ensure the fairness of the game, they will also carry out the planning of testing and inspection. Finally, they use the results of the game to develop a quality management plan and identify quality metrics.
3. Explain why:
Input: Requirements documents, stakeholder registers, risk registers, and the organization's quality management system are fundamental to quality management because they provide important information about project needs, participants, and potential risks, as well as the organization's expectations and standards for quality .
Tool techniques: Benchmarking, cost-benefit analysis, cost of quality, flowcharts, mind maps, testing and inspection planning are effective tools for assessing and improving quality. They can help project teams understand quality requirements, identify and resolve quality issues, and prevent future quality issues.
Outputs: The quality management plan and quality measures are the results of quality management. A quality management plan provides a clear guideline on how to manage and improve quality, while quality metrics provide a specific and measurable measure of project quality.
management quality
1. Memorize the formula:
"Quality planning, measurement indicators, control results cannot be ignored, checklists, audit quality, problem solving is indispensable, process analysis, cause finding, alternative solutions to help, cause and effect histogram scatter plot, Pareto also helps, quality report , Evaluation document, test document in mind."
2. Story:
In the place called "Quality Valley", there are three important friends: quality management plan, quality measurement indicators and quality control measurement results. They are the guardians of this valley.
Their task is to maintain the quality of the valley. They use checklists to check everything, do quality audits to make sure everything is on track. When problems are encountered, they use problem-solving techniques, conduct process analysis, identify root causes, and conduct alternative solution analysis.
They also have a special set of tools: cause and effect diagrams, histograms, scatterplots, and Pareto charts, which help them better understand and solve problems. After completing their assignments, they write quality reports and keep all test and evaluation documents for future reference.
3. Explain why:
Input: The quality management plan, quality metrics and quality control measurements are the basis for managing quality, they provide specific information about project quality, and how to measure and control quality.
Tool techniques: Checklists, quality audits, problem solving, process analysis, root cause analysis, alternatives analysis, cause and effect diagrams, histograms, scatter diagrams, and Pareto charts are effective tools for managing and improving quality. They can help project teams understand and resolve quality issues, as well as prevent future quality issues.
Outputs: Quality reports and test and evaluation documents are the results of managing quality. The quality report provides a comprehensive assessment of the quality of the project, while the test and assessment file records the results of all quality tests and assessments.
quality control
1. Memorize the formula:
"Deliverable results, quality indicators in hand, test evaluation, performance data flow, approval of changes, don't forget, checklists, checklists, statistical sampling together, control charts, inspections, performance reviews are essential, control results, verify results , performance information, keep it in mind."
2. Story:
In a place called "Quality Nation", there are five important citizens: deliverables, quality measures, test and evaluation documents, work performance data, and approved change requests. They all live in a strict quality control environment.
In this realm, they have a special set of tools and techniques: checklists, checklists, statistical sampling, control charts, inspections, and performance reviews. These tools and techniques help them maintain and improve the quality of the kingdom.
When they complete their tasks, they generate three important outcomes: quality control measurements, verified deliverables, and job performance information. These results help them understand whether their work meets the expected quality standards.
3. Explain why:
Input: Deliverables, quality measures, testing and evaluation documents, work performance data, and approved change requests are fundamental to controlling quality because they provide information on project outcomes, quality standards, results of quality testing and evaluation, work performance and Important information on approved changes.
Tool techniques: Checklists, checklists, statistical sampling, control charts, inspections, and performance reviews are effective tools used to control and improve quality. They can help project teams understand and resolve quality issues, as well as prevent future quality issues.
Outputs: Quality control measurements, verified deliverables, and work performance information are the results of quality control. Quality control measurements provide a specific and measurable assessment of project quality, verified deliverables demonstrate that project outcomes have met expected quality standards, and job performance information provides feedback and evaluation of job performance .