Press the Windows+R key at the same time: open the "RUN (run)" interface
Enter regedit: to open the registry
Then follow the solution below to solve this problem.
Solution: delete the igfxcui file in the registry
Right now:
HKEY_CLASSES_ROOT\Directory\Background\ shellex\ContextMenuHandlers
Deleting the "igfxcui" key in it will solve the problem.