When Win10 drags a file from a folder to the desktop, a black screen appears, and the resource manager restarts and the copy fails

environment:

Windows 10 Pro

Lenovo E14 Notebook

Problem Description:

When moving and copying files, when dragging and copying from a folder to the desktop, it will freeze, the computer will go black and flash, the resource manager will restart, and the copy will fail

solution:

1. sfc /scannow (unresolved)

2. The computer has WPS turned off. Display the WPS cloud disk on the computer or uninstall it (test)

3. View the event, the resource manager crashes the faulty module combase.dll

The following is the method of the Microsoft community

（一）重新注册dll文件：

1. 请在开始菜单中搜索【命令提示符】，右击【以管理员身份运行】
2. 输入以下命令：

for %1 in (%windir%\system32\*.dll) do regsvr32.exe /s %1

for %i in (%windir%\system32\*.ocx) do regsvr32.exe /s %i

3. 完成后重启电脑，查看问题能否解决

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（二）干净启动，停止非核心的程序运作、卸载非必要的软件：

1. 卸载设备中的第三方安全软件和系统优化软件
2. 同时按【Windows 徽标键+R】，输入 【msconfig】，按回车(Enter)
3. 点击 【服务】>【隐藏所有 Microsoft 服务】>【全部禁用】
4. 启动【任务管理器】，点击 【启动】 选项卡，将所有启动项都禁用
5. 重启设备

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（三） 使用《sfc /scannow》和《Dism》自动扫描和修补系统档案，然後再重启电脑：

1. 右键点击任务栏上的Windows图标，选择【Microsoft Powershell(管理员)】
2. 逐一输入以下指令：
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth
sfc /scannow
3. 重启电脑