As an innovative wireless audio collection and transmission device, 4G voice badge has shown great advantages and wide application scenarios in many industries and fields.
For example, in sales scenarios and service scenarios, using 4G voice badges combined with NLP, speech recognition, machine learning and other technologies can achieve:
Helping sales-oriented enterprises: provide on-site sales process management tools, achieve accurate insight into customers, evaluate employee capabilities for improvement, discover transaction risks and opportunities, and improve team capabilities and performance.
Help service-oriented enterprises: Realize online supervision of service process, discover service problems in time, conduct process compliance evaluation, provide dispute certificates, accumulate customer portraits, improve brand image and service quality.
Today's popular wireless recording transmission technologies are divided into WIFI, Bluetooth and 4G. This article will deeply discuss the advantages of 4G voice badges compared with the other two solutions, and introduce its application scenarios in different industries.
1. Advantages and disadvantages of WIFI and Bluetooth voice badge transmission scheme
In the smart badge market, the current mainstream is to use WiFi and Bluetooth unlimited audio transmission technology. Both have the advantages of economy and convenient operation. But at the same time, in the actual use process, we also found many problems in it.
1. Weak transmission stability: Both WIFI and Bluetooth upload voice badge solutions have the problems of limited coverage and easy signal interference. For example, in some large exhibition halls, where the coverage of the wifi model is weak, the upload of the voice file of the badge is easily interrupted.
2. The application scenarios are limited: at the same time, these two transmission schemes are mostly suitable for indoor scenarios, and Bluetooth is a transmission scheme suitable for short distances, such as real-time voice uploading of some field sales personnel and on-site installation and maintenance personnel going out. It is difficult to achieve.
2. Advantages of 4G upload solution voice badge
Compared with the shortcomings of the above WIFI and Bluetooth solutions, 4G wireless transmission recording equipment has the following advantages:
1. High stability : The 4G upload solution uploads data through the 4G network signal of the IoT card. Compared with the WIFI and Bluetooth upload solutions, it is not affected by the signal strength of WIFI and Bluetooth, so it is more stable.
2. Fast upload speed: 4G upload speed is faster than WIFI and Bluetooth upload speed, which can upload data more efficiently, which makes voice communication clearer and smoother.
3. Strong real-time performance: no need for intermediate transmission equipment, instant recording and transmission, and real-time synchronization of information.
4. Wide coverage: The 4G upload solution does not need to be connected to any network, just insert the IoT card to work, and it is applicable to both indoor and outdoor scenarios.
5. Versatility: 4G voice badge is not just a recording tool, it also has multiple functions. Through the speech analysis platform, users can perform operations such as location tracking, speech recognition, text-to-speech, customer insight, risk quality inspection, and employee capability assessment. The combination of these functions makes 4G voice badges have broad application prospects in sales scenarios such as automobiles, real estate, and beauty, as well as door-to-door service scenarios such as operators, electricity, and installation and maintenance.
3. What are the unique features of the Dudu 4G pickup card?
As the pioneer of the 4G voice badge solution, it has formed its own unique product features through insight into the pain points in the specific application of customer voice badges and continuous application practice. On the basis of the versatility of 4G wireless transmission recording equipment, it also has the following unique advantages:
1. Remote device control
The 4G wireless transmission scheme is applied to realize the remote control function of the equipment that cannot be achieved by WIFI and Bluetooth badges. The voice badge not only supports the button on the body to turn on and off the recording. You can also take advantage of the fact that the 4G network is not limited by the scene, control the recording of the device on and off, and monitor the status of the device.
For scenarios such as car 4S stores and real estate cases, it can be connected with the front desk reception system, and when the front desk starts customer reception, the equipment recording will be turned on simultaneously. In the operator's installation and maintenance scenario, it can be connected with the work order system, and the recording can be turned on and off while the work order service is turned on.
2. Voice recording and transmission
To get rid of the existing Bluetooth and WIFI solutions on the market, it needs to rely on intermediate devices such as charging docks or USB cables to transmit voice afterwards, which lacks real-time performance. Toot 4G work cards can realize instant recording and transmission of voice. This breaks to a large extent the application limitations of Bluetooth and WIFI solutions in some scenarios that require real-time streaming.
Such as outdoor power inspection, operator installation and maintenance, gas maintenance and other out-of-service scenarios, when the management needs to synchronize the communication information of the monitoring personnel in the background and realize real-time risk warning, it can be realized through this function of DuDuTalk badge.
3. GPS+Bluetooth indoor and outdoor dual positioning
In addition to the recording function, we also provide GPS and Bluetooth indoor and outdoor dual positioning functions. For example, in the sales scene of the car showroom, the use of badges and Bluetooth beacons can realize the turning on and off of devices in a fixed area. At the same time, by arranging Bluetooth beacons at different points, the salesperson's reception track and location information can be accurately picked up each time. And by analyzing these data, it is easy to grasp the reception track of the salesperson, the length of time the customer stays in each area, and the longest time the customer parks in front of the car, so as to gain insight into the customer's vehicle preference and discover the sales process. The unreasonable part of it.
Through GPS outdoor positioning combined with 4G real-time uploading, it can realize real-time acquisition of personnel location information and automatic activity trajectory for scenes that require field personnel management, such as door-to-door service, power inspection, property inspection, real estate viewing, test drive, etc. Drawing, real-time early warning of risk issues. Quick insight into the real situation of field work can also be realized without going to the scene in person.
4. Out of the box
The 4G work card also has an obvious advantage, that is, it does not require pairing and connection of devices like Bluetooth or wifi solutions. Get rid of intermediate devices such as APP and mobile phone, save the complicated implementation process, and use it out of the box.