Uploading packages is the most troublesome thing for developers and game practitioners when an app is launched on the Apple AppStore. After all, uploading packages is the foundation of everything.
Especially other, that is, account investigation, Apple has never stated why the call back was made, but we need to think about it slowly
01 What should I do if other appears?
▍What is other?
At the earliest time, we would call it the "Year of the Dog Gift Package". At that time, Apple would only tell you: We need to spend more time reviewing your app; later it became the "Year of the Pig Gift Package", listing a lot of reviews The clause tells you: The following clauses may be violated, but it doesn't tell you exactly which one.
Until last year it became this message: We need more time to review your app, and if you have any issues, you can contact us to appeal. It will not give the specific terms of the call back, but directly tell you that the reason for the call back is other.
▍What is the reason for other?
To sum it up in one sentence: Apple predicts you and Apple sees through the bad things you have done and the bad things you will do. (If you don’t understand it, read it twice)
To put it simply, your account, device, application, or other accounts or applications under the company's umbrella have done bad things and were discovered by Apple. When carrying the bag this time, Apple thinks that you may do bad things, so it will make you wait longer.
During this period of time, Apple will fully investigate your account (of course, we can actually think that it did nothing during this time, just to prolong the review time), and after this period of time is over, it will review your account normally Application, generally about 14 days.
What counts as a "bad thing"?
1. Cut payment
Under the current rules, switching the in-app purchase payment directly to a third-party payment in the app, or guiding users to the web page to make payment, are all violations of Apple's current regulations. As long as the payment is discovered, the account will be blocked, and the characteristics and information related to the account will be recorded by Apple. When the bag is picked up again or another account in the company picks up the bag again, it will encounter other account investigation processing.
2. Vest bag
The arraignment vest bag was found;
Has been called back by 4.3;
Because of the problem of the vest package, the app has been taken off the shelf and blocked.
3. Qualification issues
The high probability situation is: plagiarism of other game playing methods or application design, plagiarism of fonts or picture materials, etc., and the original author reports and reports successfully.
On the other hand, the qualification problem is a fake license, such as: game version number, web text, loan license, financial license, virtual currency license, etc. If you do not have this qualification yourself, but use fake qualifications to deceive Apple, and you are found out, it will be recorded.
4. Destructive promotion
Including but not limited to operations such as swiping rankings, swiping comments, aso, points wall, and swiping magnetism. Apple believes that these artificial operations that mislead users are considered destructive promotions. If you have been punished by Apple for these things, whether it is clearing words, clearing lists, removing shelves, etc., it will be recorded.
5. Baking tricks
Movie apps that usually appear in videos or movies and episodes, for example: after downloading an app, perform special operations in a specific location in the app, then end the app process, and when you open it again, you will find that its content is different from before. It is called "selling dog meat with sheep's tricks".
In fact, when submitting for review, use other shells to deceive Apple for review, and after the review, face real users and then switch to real content. Although this mode has been accepted by most users, it is still a serious problem in Apple.
6. Infringement
There is a certain overlap with the qualification issues mentioned above, mainly referring to the operation method, design, art materials, etc. of the application, which have been reported by the copyright owner and therefore taken off the shelf.
▍What should I do if the other is called back?
First of all, you need to self-examine whether you have "done bad things". If you have done it, you must honestly wait for the investigation time to end by itself, and then enter the review normally. If you have not done anything bad, and there is no account being linked, and there is no problem in the self-examination, you can choose to appeal.
Notice:
Mr. Deng Chun, an expert on Apple issues, does not recommend appealing for other investigations! He said: There is about an 80-85% probability of failure. Once it fails, Apple is likely to directly ban your account. Because basically Apple has conclusive evidence to trigger other, so if you encounter this situation, it is recommended to enter the review after the time is over.
▍How to connect?
equipment:
Certificate issuing equipment, packaging equipment, package transmission equipment, testing equipment, login account equipment
material:
All information filled in by the developer account and all information related to the application
1. Website URL: mainly refers to the technical support website, technical support website, marketing website, and privacy policy address filled in the application information in the developer account. In addition, if server interaction is required in the application, the corresponding server addresses are all URLs, which need to be distinguished.
2. Contact information: mainly refers to the holder information filled in the developer account, the contact information filled in the application, and the contact information required to be filled in when issuing the certificate, including name, email, and phone number.
3. Bank information: the collection information of each account (including the bank account number). If you use a public account to collect money, you need to pay attention to the name of the collection company.
4. Annual fee payment information: The payment information for paying the annual fee to the developer, whether it is a credit card, Alipay or WeChat, may be related.
5. Copyright information: The copyright owner in the application details, the content filled in will be related to all the same names through the name of the copyright owner.
6. Information contained in other metadata: such as application copy text description, keywords, etc.
If you pay attention to clean up all these and use a completely clean isolation environment, you will not encounter the problem of other in general.
02 How does the vest bag pass the review?
▍Several elements of vest bag review
1. Confusion
The confusion ratio is preferably greater than 50% (the confusion ratio should be as large as possible, and it is recommended to mix it to more than 65%);
Use language obfuscation that humans can understand, not random strings, otherwise it will be identified by scanning as deliberately confronting Apple.
2. Garbage code
Participate in compilation but not realize the function;
Do not add randomly;
Don't use generic garbage code that has already been used by others.
3. Local material
Put some useless pictures, music files, etc. in the bag to make the bag bigger;
The local material needs to be differentiated from the previous package. Generally, it has the following four parts: the picture of the splash screen when the application is just opened (the picture with the logo of the company's R&D team), the background image of loading, the background image of entering the account password, and the application The background image of the in-app purchase store page, if possible, it is recommended to change the UI color matching.
4. Metadata modification
The full set of pictures and copywriting in the ltc background needs to be modified;
The official website and privacy policy addresses need to be modified.
▍Other high-risk problems
1. Audit equipment
Under normal circumstances, the review team will use the latest official version of the iOS system iPad to review, so the application must be adapted to the iPad, such as display misalignment and other issues.
2. Store map
Store map display size: According to Apple's requirements, the store map must display the actual screenshot of the game or the screenshot of the actual use of the application must be a complete interface, must cut off the bottom of the upper and lower UI, and cannot be a close-up.
Display ratio: It needs to be consistent with the ratio of the picture. When uploading a picture, a total of 4 different sizes and pictures for 5 different devices must be uploaded.
3、Sign with Apple
According to the current rules, as long as a third-party login is used, an Apple login must also be placed in the same position.
What does third-party login refer to? In addition to the company's own login, any login method is considered a third-party login, such as: WeChat, QQ, Alipay, Facebook, Twitter, etc.
The Apple login button must be done in accordance with the two design methods on the developer's official website, neither the appearance nor the size can be changed.
4. Privacy bullet box
When opening the app for the first time, there must be a pop-up pop-up asking whether the app is allowed to obtain location information, etc. Apple will check more strictly, and if there is no pop-up box, it will be called back.
That's all for this issue. If you have other problems, please leave a message in the comment area for discussion.