Importance of ISO20000Practitioner

    Today's information system is changing from "technology-driven" to "business-driven", and the role of the IT department is also changing from a pure information technology provider to an information service provider. Objectively, it also requires information management to change to an IT service management model. The support of IT is needed to maintain the operation of the organization, and the IT architecture has become a key factor affecting the survival of the organization.

    With the organization's dependence on IT technology, IT also affects the survival and development of the organization to a large extent, especially for organizations that are highly dependent on information technology, such as banks, securities, insurance, telecommunications, etc., standardized management operations can reduce risks. and faults, and control the overall risk of IT services; in addition, it is a stepping stone to professional IT service outsourcing companies. The international certification of ISO20000 allows enterprises to trust the work of information construction and maintenance to professional IT service outsourcing companies. The implementation of ISO20000, for the enterprise, is IT operation management, which is the foundation of enterprise business operation, and the key to enterprise cost control and efficiency improvement. Good IT service support can ensure the efficient operation of the business, reduce operating costs, and improve business profitability. ability. For professional IT service outsourcing companies, it is a means of realizing core value, and in the case of the rapid development of the tertiary industry service industry, it is a way to maximize customer value.

    At present, the global IT service industry is gradually moving towards specialization and outsourcing. As the business operations of enterprises and government organizations become more and more dependent on IT, more and more organizations are considering outsourcing their IT service operations to professional IT service providers or placing more explicit service requirements on internal IT support departments. In order to ensure the improvement of service quality, reduce service costs and reduce business risks caused by IT service interruption. How to control the overall risk of this IT service (whether internal or external), improving the overall service level of IT is a problem that needs high attention, and ISO/IEC20000 is a good guide to solve this problem. There are not many domestic enterprises that have passed the ISO 20000 registration, but the core ITIL of the ISO 20000 standard has been recognized and introduced by more and more companies, and more and more enterprises have begun to pay more and more attention to the ISO 20000 standard. For enterprises, the sooner the ISO 20000 international standard is introduced, the sooner the enterprise will benefit, and the competitiveness of the enterprise in the industry will be improved.

The ISO20000Practitioner training of Shanghai Information Technology Training Center is actively recruiting!
Training time: March 25-28, 2014
Training location: Shanghai
http://www.sitc.net.cn/ISO20000LA_if.aspx (more detailed information) 
   Shanghai Information Training Center (SITC) has been working since 1998 In "promoting the best practices of international IT management, serving the national informatization construction, and creating a world-class IT manager wisdom space". Shanghai Informatization Training Center has carried out two-way close cooperation with a number of international authoritative institutions, and is the training partner trusted and selected by the world's top 500 companies. The 4-day training will provide detailed interpretation and implementation guidance of ISO20000, laying a solid foundation for improving organizational service management capabilities.
Contact: Mr. Wang
Tel : 021-62126633-6028
Email: [email protected]