电商指标体系之NPS体系

Others 2021-11-19 08:30:54 views: null

传统的用户满意度指标与大NPS检测指标的区别：从满意到忠诚
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NPS体系
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评估指标体系
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指标拆解；逐步细化，落地到点
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持续指标监控+评估优化机制

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评估周期
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用户体验地图
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Origin blog.csdn.net/weixin_42712867/article/details/105963505
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