Pinduoduo merchants need to pay attention to the bidding activities

Pinduoduo merchants need to pay attention to what aspects to participate in the bidding activities, and what to do:
1.
Once the inventory and price participate in the activity, the quantity, inventory and price of the bidding products cannot be modified, especially the inventory, after the order is generated , The inventory is not enough, you need to contact the platform, otherwise it will be judged as a false transaction, and the order has been generated, if the order is out of stock, you need to contact the user for a refund. It is recommended to take the product off the shelf first, otherwise it is likely to be complained. Platform rebates.
2. Complete product sku The sku of the
product must be written completely and correctly filled in. If it is not revised later, the right will be reduced. Secondly, this is also one of the key factors influencing the bidding of the product, so take it seriously.
3. The delivery speed
after winning the bid is definitely more than the original order, so the store’s delivery speed and delivery capacity must keep up, otherwise it is easy to be complained. The second is to choose a suitable courier company to cooperate. If a reliable courier company does not update the logistics for a long time, the system will automatically determine it as a false delivery. In order to prevent it, it is best to have alternative express delivery.
4. Don't mess with
sku. Hot sku matching. The product sku in the event must match and correspond to the product sku just registered, and the price must be lower than the reference price.
5. Response time and after-sales
Since there must be a lot of people who consulted during the event, we must reply in time, and the response time is also one of the important indicators for participating in the event. Doing a good job after-sales can reduce returns. Rates, bad reviews, leave a good image for users, and can also increase the repurchase rate of the store.
Well, today’s sharing is here, if you want to know more about e-commerce, please pay attention to vtu tool.