When using a computer, the probability of using Adobe series software is still relatively large, but when installing Adobe software, it is very troublesome to always prompt various installation errors. The following editor brings you the official Adobe error code comparison Tables and solutions, come and see if you have encountered it!
The source of this error code solution is not an official answer except for a few of the solutions that I have experienced and solved. It is based on the solutions given by Adobe's official solution.
There are three factors in the error code:
Non-pure installation package: The downloaded installation package may probably be a non-pure installation package that some people have tried.
The installation method is wrong: most users of mac OS X system will download and install in Creative Cloud, but download in Creative Cloud due to various restrictions, the network is unstable and slow, it is recommended to go to the official website to directly download the trial version installation package.
System factors: The system files and settings of each computer are different, and the problems in this area cannot be solved uniformly.
error code
101, 102
Description: Unable to install the product
Official solution: Click "Retry" to download and install it again.
Suggestion: If you are not using the installation package of this site in this situation, please download the installation package and install it again.
107
Description: The downloaded content is damaged
Official solution: Click "Retry" to download and install it again.
Suggestion: This problem does not rule out the failure of decompression or the incomplete download of the installation package. It is recommended to open the downloaded compressed package by double-clicking it, and then click Repair the compressed file under the Tools menu. If the re-decompression and installation after repairing fails, consider The installation package download is incomplete due to unstable network. Change the network and download again.
108
Description: Another instance of the installer is running
The official solution: wait for the installer instance to complete and try again.
Recommendation: Do not install two or more software under Adobe at the same time. It is recommended to install multiple softwares one by one.
113
Description: Cannot access Adobe server
Official solution: Please check your network connection and firewall settings and try again. For more information, see Advanced connection troubleshooting.
Suggestion: Use the official Creative Cloud to download the installation package. This problem may occur due to domestic restrictions that cause network instability. It is recommended to download the complete installation package.
116
Description: An error occurred while processing files in the file system
The official solution: restart the system and try the installation again.
Suggestion: If this situation is not the installation package pushed by this site, please download the installation package again to install it.
117
Description: Network connection or stability issues
Official solution: For details, see Troubleshoot error 117 when downloading Creative Cloud apps:
Solution 1: Check the Internet connection
Solution 2: Configure a software firewall
Solution 3: Disable antivirus software
Solution 4: Start the system in network safe mode
Solution 5: Verify router settings
Solution 6: Configure a hardware firewall or proxy
Suggestion: In this case, you can refer to the suggestion of error code 113 and download the complete installation package for disconnected installation.
119
Description: The server did not respond
Official solution: Please check the Internet and firewall settings, and then click "Retry". For more information, see Troubleshoot Advanced Connectivity.
Suggestion: Refer to error codes 113 and 117.
120
Description: Insufficient disk space
Official solution: Please free up some space and click "Retry".
121
Description: An error occurred while writing to the temporary file location
Official solution: Please fix the permissions of the temporary location.
Suggestion: In this case, the installation package you copied from elsewhere may be installed directly on the USB flash drive. It is recommended to copy from the USB flash drive to other drive letters except the desktop and C drive for installation.
123
Description: /tmp folder
Official solution: For more information, see Installation failed | Exit code 123.
Recommendation: The official reference content is [Upgrade to the latest version of the Creative Cloud desktop application] The recommendation of this article is to refer to 113, download the complete installation package and reinstall.
126
Description: The downloaded content is damaged
Official solution: Click "Retry" to download and install it again.
Recommendation: It is important to choose a clean installation package that does not contain missing files.
130
Description: Unable to install the product
The official solution: use the Creative Cloud Cleaner Tool to uninstall the product you are trying to install, and then try to install the product again.
Suggestion: try to solve it with the official suggestions.
132
Description: Unable to install the product in the root directory
Official solution: Please choose another installation location in the preferences and try again.
Suggestion: The initial consideration is the installation package problem, download the installation package and try again.
133
Description: Insufficient disk space
Official solution: please free up some space and try again.
Recommendation: refer to 120
144
Description: The downloaded content is damaged
Official solution: Click "Retry" to download and install it again.
Recommendation: Refer to 126
145
Description: The file exists in the installation path
Official solution: please rename/delete the file and try again. To get information about this file, see more information.
Suggestion: uninstall the same software before, then open the C drive-Program Files-Adobe, delete the folder with the same name of the installed software, and reinstall it.
146
Description: Cannot move file
Official solution: please rename the file and try again. To get information about this file, see more information.
Recommendation: Refer to 132
160
Description: Unable to create registry key
The official solution: check permissions and try again. To get information about the registration form, see more information.
Suggestion: Refer to 132 and restart the computer to reinstall.
183
Description: Unable to install the product
Official solution: Click "Retry" to download and install it again.
Recommendation: refer to 130
184
Description: The file has been locked by another process
The official solution: restart the system and try the installation again.
Suggestion: Refer to the official solution, restart the computer and re-install, right-click the installation file during installation-run as an administrator.
189
Description: Insufficient disk space
Official solution: please free up some space and try again.
Recommendation: refer to 120
190
Description: Does not meet the system requirements
Official solution: Please refer to the minimum system requirements for more details.
Suggestion: change the installation package of another version
191
Description: Unable to install product
Official solution: Click "Retry" to download and install it again.
Recommendation: refer to 130
192
Description: A newer version of the application has been installed
The official solution: uninstall the installed version on the system and try again.
Recommendation: Refer to 145, after uninstalling the previously installed software, you need to restart the computer once.
193
Description: Installation cannot continue
The official solution: the 64-bit version of the application cannot be installed on a 32-bit computer.
Suggestion: Confirm whether it matches the version of your computer in the downloaded installation package. (Note: x86 is also the so-called 32-bit version.)
195
Description: Does not meet the system requirements
Official solution: upgrade the system to the minimum system requirements required to install the application. For more information, see System Requirements | Creative Cloud.
Recommendation: Refer to 190
The above are just some of the more prone problems listed by the editor for everyone. If you don't encounter them, you can click on the link below to check for yourself!
Summary of Adobe series installation problems! ! !
The above is a summary of the Adobe series error code solutions for everyone. I hope it can help you. If it helps you, you may wish to pay attention to this site for more tutorials.