How can new employees get started quickly with corporate culture and project progress?
Obviously a team had done similar projects before, but when they received a new task, they still didn't know where to start?
With too many documents and materials, how can I quickly and conveniently obtain the information I want?
To solve these problems, first of all, we need to understand what "knowledge management" is.
What is knowledge management
Knowledge is useful information and experience used to guide actions. Knowledge guides actions and actions generate new knowledge. Knowledge management is to establish a closed loop between performance and knowledge and promote this closed loop. To put it simply, knowledge management is from "knowledge in the minds of a few experts" to collective learning, using "collective wisdom." As Carl Frappuolo, one of the founders of Del Group in the United States, said: "Knowledge management is the use of collective wisdom to improve adaptability and innovation."
Mr. Xu Zhijun, Huawei’s rotating chairman, put forward the importance of knowledge management in 2013: “We have summarized our experience after each accident, but it is rarely adopted by subsequent projects. The company recruits thousands of people every year. How can these people quickly Having learned the knowledge and experience we have accumulated, not repeating mistakes is also a big problem... Supervisors at all levels have been distressed about how to continuously improve the combat capabilities of their employees and ensure the continuous improvement of business delivery efficiency and quality. They have been looking for solutions to this distress The key. I think knowledge management is the key that everyone is looking for."
Knowledge management is so important to enterprises, so how should enterprises carry out knowledge management?
01 Orderly management of enterprise knowledge assets, deposit and withdrawal
No company is not afraid of the loss of personnel, and the most direct loss caused by the loss of personnel is the loss of knowledge. And knowledge is divided into explicit knowledge and tacit knowledge. Explicit knowledge is easy to organize and store in computer. So, how can this knowledge be deposited in the company's common assets, standard operating procedures, rules and routines?
WeLink provides knowledge publishing capabilities and multi-form knowledge information flow presentation, such as policy announcements, audio and video, documents, graphics and other multi-form knowledge aggregation, which will be scattered in employee brains, computers, mobile hard drives, paper documents, etc. Knowledge becomes explicit and electronic. This promotes the precipitation of various documents, knowledge and experience created by the enterprise in the development process, while also avoiding the loss of knowledge due to the loss of personnel and protecting the core competitiveness of the organization. Companies can also publish corporate policy announcements in a timely manner during daily operations. Employees can quickly understand company policies and requirements through WeLink knowledge, so as to achieve the same desires, which is more conducive to the company’s policies and business strategies to reach every employee in a timely manner. It is convenient for frontline employees to correctly understand the company's policies and promote business according to company requirements.
02 Build a one-stop knowledge consumption experience and improve the efficiency of knowledge acquisition
From the perspective of knowledge management, each enterprise needs to build its own knowledge system, which can support the sharing and dissemination of various types of knowledge, documents and other content of the enterprise. However, the actual problem for many companies is not lack of systems, but too many systems. These companies usually lack a unified structure in the early stage of development, and their knowledge is scattered across multiple systems. Employees need to switch between different systems to obtain knowledge, which is very inconvenient. At the same time, from the perspective of business costs, multiple systems are parallel, which inevitably leads to repeated development of the system and a large waste of resources for the enterprise. In view of this, many companies need a unified connector to build a one-stop knowledge consumption experience.
Huawei Cloud WeLink provides solutions for the integration and connection of knowledge. Enterprises only need to build their own knowledge classification system and knowledge organization system. They can build their own knowledge system according to departments, different knowledge types, and different project needs. Employees only need Log in to the WeLink knowledge module, you can get the knowledge you need in one stop, and you can also subscribe to the knowledge cards you are interested in on demand.
03 Extensively collect and disseminate experience and lessons to avoid repeated mistakes by members
One should not fall twice in the same place, especially at work. Making good use of internal knowledge to improve the competitiveness and efficiency of a company is often overlooked by many companies. If employees learn from the enterprise knowledge management system the lessons learned from previous team or department members, they can avoid repeated mistakes to a large extent. However, most companies are not good at summing up these experiences, and even if they are summed up, they cannot be used effectively. So, is there any way to make these tacit knowledge explicit and flowing for employees to use flexibly?
WeLink draws on the practical experience of Huawei's internal practice community operation and management. In the knowledge module, employees are allowed to freely share their work experience, experience and lessons, etc. through blogging, so that other members can learn from the review summary of various projects; it can also be managed through "question and answer", community and other tacit knowledge management Ways to gather experts and peers in the field, guide community users to ask questions and discuss in the community, and brainstorm to solve problems.
For enterprises, this not only enhances the connection between employees, but also facilitates the solution or closed loop of business problems. In addition, it can also stimulate new creativity or ideas in the discussion. This is a win-win operation no matter from the improvement of organizational capacity or the building of organizational atmosphere.
Doing a good job in corporate knowledge management, accumulating and organizing knowledge assets for the company, and promoting the collaborative connection between corporate employees is to improve the company's business efficiency, save corporate costs, and also create new competitive value for the company and achieve long-term development.
04 WeLink download:
1. Mobile download
Go to the mobile application market and search for "WeLink" to download
2. PC download
Official download: Huawei Cloud WeLink
Huawei Cloud WeLink, as a collaborative office platform, remote office software, mobile office platform, and collaborative office software, is a remote office software worthy of use by enterprises and government agencies