In the era of Internet of Things, both daily life and business operations are evolving in the direction of digitization. Especially the outbreak of the epidemic at the beginning of the year has caused many companies to reflect on: How to speed up corporate digitalization? How to narrow the physical distance between employees through digital means? How to connect upstream and downstream suppliers? How to deal with the information cycle within the enterprise? So as to reduce the negative impact of force majeure on business operations and efficiency?
Huarong's road to digital transformation
Dongguan Huarong Communication Technology Co., Ltd. is an intelligent manufacturing enterprise focusing on the manufacturing and testing of communication equipment, network storage, and security products. The company has more than 3,000 people. Since its establishment, it has been deeply engaged in the electronic manufacturing industry such as communication equipment. It has unique advantages in the manufacture of electronic products such as communication equipment. It can provide services such as JIT, VMI, package procurement and supply mode, and has good cooperative relations with many world-class companies.
As an intelligent technology manufacturing company, the company's four major production bases are located in various places, and employees often need to switch office locations. Under the traditional office mode, the efficiency of corporate collaboration is not high.
In order to change this passive working method, Huarong and Huawei Cloud WeLink started from the “online meeting” and gradually built an online organization, opened up corporate business, moved the office to the cloud, and started a digital office with corporate characteristics .
Increasing effective meeting time is the best way to reduce costs and increase efficiency
As a manufacturing industry, Huarong Company has a large number of meetings every day: management staff meetings, factory meetings, management staff and factory coordination meetings, and external supplier communication meetings. Affected by the epidemic, the operation of Huarong’s traditional meeting mode was hindered, and many meetings could not be held, resulting in a decrease in work efficiency and even affecting the progress of normal delivery.
Faced with the pressure of reality, Huarong made the decision to move the conference to the cloud to reduce reliance on offline conferences and realize "cloud membership", "cloud sharing", and "multi-terminal collaboration"; in addition, it also uses WeLink external conferences Function to connect upstream and downstream suppliers of the enterprise, even if they are thousands of miles away, they can also meet in real time through cloud conferences.
The activation of cloud meetings gives employees the motivation to hold meetings. According to statistics, since the launch of WeLink, Huarong’s average number of meetings per day is far more than the average daily offline meetings in the past. Meetings have increased, but the total meeting time is declining, small meetings have increased, conferences have decreased, meeting time has decreased, and effective meeting time has increased.
As an employee of Huarong Company said: "I am still a little uncomfortable seeing the empty conference room now!". The increase in online meetings, the decrease in offline meetings, and the significant drop in costs such as electricity. Efficiency improvement, cost reduction, and WeLink conferences gave Huarong a first taste of the sweetness of digital office.
Start a combination fist and build a manufacturing "cloud office"
In addition to the deployment of WeLink cloud conferences, Huarong also moved the entire company to WeLink to build an online organization, online business and online communication system, carry out the digitization of the company to the end, and gradually build its own "cloud office".
1. Organize and collaborate to create an exclusive online office community
For corporate organization structure and employee communication information, Huarong built a complete corporate address book on WeLink in just a few days. The corporate structure is clear at a glance, and colleagues can be found within 3 seconds; the address book is synchronized at any time for entry and exit, and personnel management is simple and easy.
Enterprise and departmental group chats also quickly relocated to WeLink, connecting employees who were originally separated from each base by physical distance, communicating in real time and working together seamlessly.
2. Business collaboration, one APP to do everything
In the past, Huarong used WeChat for chat, physical punch-in machines, and a separate OA system. It was often necessary to switch between different applications and systems. Just switching software/systems would waste a lot of time.
After Huawei Cloud WeLink is enabled, Huarong will connect common business applications such as corporate OA systems and employee attendance systems to the WeLink platform. Employees can quickly clock in through their mobile phones, solve the attendance problem of switching back and forth in multi-site offices, and make employees feel more humane care; HR directly exports electronic attendance reports, and dynamically pays attention to employee attendance status in real time. Various electronic streams such as leave, going out, approval, etc. are also connected to WeLink, "Do it anytime" and "Do it anywhere", realizing one APP to handle all business of the enterprise.
3. Communication and coordination, multiple communication methods are more efficient
The company previously used ordinary social software as a corporate communication tool, but the function was relatively single, with only general communication forms such as text + voice + video, which did not fit well with the company's daily use scenarios, and was insufficient to cope with the complex communication scenarios of the company.
After replacing with WeLink, the company flexibly uses text + voice + video + conference + live broadcast + WeLink office phone according to the communication scenario, and the communication efficiency is doubled. Cooperating with various small practical functions such as "read and unread" and "speech to text", internal and external communication and cross-departmental collaboration are more smooth.
Safe and secure, corporate data confidential and safe circulation
In the process of enterprise digital transformation, security issues are always inevitable. Staff chat records, corporate documents, company project files and other core secrets are all put on the cloud. No matter how determined you are, you will struggle for a long time before doing it.
The head of Huarong IT said, “We belong to the intelligent technology manufacturing industry and have extremely high requirements for corporate data security. We hope that the cloud office can truly enable multi-end collaboration of company information and documents, and we also hope to ensure security in this process. Social software lacks an encryption solution for office scenarios. Every time you upload a file, you feel like you are publishing the file on the Internet."
And Huawei Cloud WeLink has a national secret-level encryption solution, "end", "management", "core" and "cloud" security solutions, which just hit the pain points of Huarong.
After using WeLink, chat, file viewing and meeting sharing have their own watermarks to facilitate tracking of the source of the leakage; confidential communication, chip-level encryption is provided, enabling one person, one phone, and one word; it also has the function of secure copy of information files, and file downloads require separate permissions , Strictly control the transmission of files, and control corporate data security from the source. The company's daily communication, file transfer, downloading and viewing all have strict confidential procedures. So far, there has been no case of corporate information leakage. “Using WeLink as an office communication software guarantees the security of the company’s confidential information and documents. Before using social software, I didn’t dare to post files. Once the security is in place, companies can use it at ease and have the confidence to promote it to employees.”
Enterprise digitization is not simply moving offline work to online and changing to a chat tool. Digitization is not the goal, but a means of enterprise transformation and efficiency improvement. Taking the "cloud" as an opportunity, the past is fragmented, divided, and divided into separate battles. People, equipment, and businesses are connected in series. From this point of view, as a manufacturing industry, Huarong has taken a solid step.