Knock knock! It's time to knock on the blackboard. The content of our article today is a very important problem-solving idea in the PMP exam-management means are greater than solutions. If you understand this, a large part of the questions in the PMP exam will be solved.
What is "management is greater than solution"? Let's take a closer look at this question:
Example 1. At a monthly progress meeting, some team members suggested serious problems to the project manager. The project manager believed that the process defects caused these problems to go unnoticed for a period of time.
What should the project manager do?
A. Schedule two meetings a week to understand these issues
B. Review, update and record the communication management plan
C. Add the missing related parties to the related party register
D. Assign a team member to collect and report problems weekly
In this question, we have seen that there are problems in the project, and these problems have not been noticed, then the problem to be solved is the current information asymmetry. So how can it be solved? According to our actual work experience, it can be solved in a variety of ways. The problem. These two schemes correspond to items A and D in the test questions. So which one to choose? Let ’s first look at the correct answer:
[Analysis]: Answer B. This question exam supervises the communication output-the update of the project management plan (communication management plan). The team has raised the problem, but it has not been noticed, and it is still caused by the process problem. It means that the communication management plan has to be adjusted when the communication is not planned well. Yes, you read that right, choose B. Some students will ask, can reviewing and updating the communication management plan solve the current problem? It should be said that it cannot be solved directly, but it is a key step in solving the problem.
Let's take a look at the two solutions that can solve the problem:
Arrange frequent meetings and strengthen information communication;
Assign an information specialist to collect problems encountered during the project.
Can these two solutions solve the problem? Maybe, but I can find more solution options:
Formulate incentives to reward team members who can report problems in a timely manner;
Implement a strict high-pressure policy and impose heavy penalties on members who fail to report in time;
Project managers frequently review project information to avoid omissions;
……
Can these solutions solve the problem? Still the sentence, "Maybe", is it the best solution? This is not easy to say, because we have to answer according to the actual problem situation, so the solutions we can think of are selected based on our previous work experience, but we ca n’t fully clarify the situation during the exam, but we can find A common "step or means" to get a solution.
Let's take a look at option B again, "Review, update and record the communication management plan", and we can't get the solution directly, but we think that all plans that can meet the communication needs of related parties should be recorded in the communication management plan, so under what circumstances, Whoever is used and what communication plan is used can be found in the communication management plan. So when we encounter communication problems, we first review the communication plan is the most reasonable "step". If the steps are right, then we can get the best solution. | Public number: PMP exam research | This step is called "management" .
This is what we want to tell everyone today that "management means are greater than solutions". If you already understand it, then let us look at the following question:
Example 2. The project manager is executing a project that contains short tasks and highly skilled personnel. During the testing phase, the project manager noticed a high failure rate and many defects.
To avoid this problem, what should the project manager do in advance
A. Implement a quality assurance plan
B. All personnel are required to follow quality assurance
C. Perform quality control tasks during the testing phase
D. Use the Six Sigma program in all missions
Based on our learning content today, can you find the correct answer in this question?
In fact, the three options B, C, and D are specific solutions. As for the current solution, which solution is used is recorded in the "Quality Assurance Plan". Some students may ask what is the "quality assurance plan", which is not found on PMBOK. In fact, everyone can understand that making a quality assurance plan is actually a quality management plan. Another term is used here, | Public number: PMP exam research | It needs everyone to "understand the spirit"
[Analysis]: Answer A. This question test management quality input-project management plan (quality management plan). "High failure rate and many defects" indicate that the quality assurance work is not done well. The quality assurance work process and methods are recorded in the quality management plan, and the work should be carried out in accordance with the plan, rather than requiring all personnel to follow the quality assurance.
The content of this article is concise, but it is very effective in many test questions that need to use the "exclusion method". The students do more simulation questions for comparison and verification.
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