Preface:
Several articles have said before, through the intelligent alarm Alert platform Cloud , the alarm condition is specified in a variety of ways to inform, to notify the designated person, the manner in which the notification contains the telephone, text messaging, e-mail, micro letter, APP, nails and so on.
This article is under on the basis of prior notification on how to achieve the alarm notification to the designated person at different time periods. This is Cloud Alert flexible scheduling and automatic dispatching.
Many different types of alarm, the alarm level is not the same, but if you have been notified of a person, it is a little less user-friendly, so for operation and maintenance personnel at different times to different levels of alerts sent to the appropriate staff on duty on It has become the most urgent needs of the operation and maintenance personnel.
Intelligent Alarm Platform Cloud Alert , the scheduling management feature is the perfect solution to this problem, the user can set a good time on duty users in the inside, and then set the assignment policy assigned to shifts in the inside, so it will follow when an alarm occurs has set a good time to dispatch scheduling, then let's look at how to set scheduling it.
Enter the path: Configuration -> Workforce Management -> New Scheduling
Set shift positions need to set up a total of six positions.
● Fill in name scheduling
> Fill in the name you want scheduling
● Select on duty
> Duty is multiple-choice
> Left drag can watch the attendant sequentially selected
> Right can remove members
● Set the scheduling cycle
> Daily cycle
> Weekly cycle
● Set shift time
> Daily cycle: Set the time of day shift
> Weekly cycle: setting a few week's time what shift
● Set the scheduling time
> Shift scheduling period in accordance with the rules of the art, only the shifts in the cyclic shift set, the non-scheduling time unattended, select the week and time of day.
● Set the effective time scheduling
> Set the effective time scheduling, if scheduling is set up in advance, you can set one day after the entry into force, effective and consistent time shift time.
After the user set up, you can preview the effect of shift in the right side of the calendar mode.
例：从11月25日18:00开始，周一至周五0:00到23:59值班，2名成员值班，每天18：00交班
添加值班人员：成员1、成员2
设置排班周期：日
交班时间：18:00
排班时间：周一 ~ 周五 0:00 ~ 23:59
设置生效开始时间：2019-11-25
例：从11月25日18:00开始，周一至周五0:00到23:59值班，2名成员值班，每周四18：00交班
添加值班人员：成员1、成员2
设置排班周期：周
交班时间：周四 18:00
排班时间：周一 ~ 周五 0:00 ~ 23:59
设置生效开始时间：2019-11-25
每一个排班可以设置两组排班，用户可以根据自身需求设置多个排班。
● 临时调整排班功能
如果排班人员有临时请假、换班、休假等情况，可以对已建排班进行微调，而且无需删除排班后重新排班。调整方法如下：
1. 在排班的右侧日历预览区域，点击待调整的人，在弹框中，选择替换值班的人，点击“更改”按钮
2. 调整完毕后，点击右上角的保存即可。
排班设置完毕后，在分派策略中，分派人中选择设置好的排班即可。
> 设置分派名称
> 选择应用
> 添加好分派条件（可选，不添加的话就是默认所有告警）
> 分派人中选择好设定的排班
> 点击右上角“保存”
以上设置好后，产生告警就会按照设定好的排班来进行分派了~
更多功能，欢迎来智能告警平台Cloud Alert体验使用