Recently, due to the corporate sector personnel adjustments, compression labor costs, IT departments first when where staff have been so nervous, now compressed staffing, operation and maintenance of this work want to come next how to do? How to do it? How do the operation and maintenance work fast and efficient! ! !
Many companies in the recruitment process, due to the requirements of operation and maintenance personnel is relatively high, and the technical aspects involved in understanding a wide range of bit, and secondly, many companies have implemented a number of IT systems, Shidao IT operations become more complex, the more more difficult to manage. Generally high labor costs, at the same time, another reason for the high cost of IT operation and maintenance of IT operation and maintenance is mostly reactive maintenance, maintenance can not be automated warning, rely on manual processes to manage, not only Shidao O & M efficiency is not high, but the human cost is staggering cost, IT operation and maintenance personnel costs are high.
These accounts makes some business owners have to consider streamlining of departments compressed period would have been 10 people do give 7 people do, five people do give three people do it, whether such an approach can truly effective maintenance and management.
Now most of the IT operation and maintenance process, IT staff most inefficient manual only in a passive state fire only when an event has occurred and has been found to cause business impact and tackle. This passive "fire" causes: ①.IT operation and maintenance personnel busy all day, IT operation and maintenance personnel daily most of the time and effort to deal with some simple duplication; ②IT hard to improve their quality of operation and maintenance; ③ plus fault inadequate early warning mechanism, often after a failure will not be processed or after the alarm, fault is not only less effective but also often vicious chain reaction; ④IT departments and business units of the IT operation and maintenance service satisfaction is not high.
Operation and maintenance personnel who plays every day identity "fireman", but also not sure the relevant departments, each monthly assessment, always poor, this is why the column? A friend might say, equipment problems, what can we, the machine is down, we do not not treated, yes, the problem is dealt with in time, but the time passed, and now is the era of a high-efficiency, you just slow others half a beat, then you are likely to lose this market, the truth recently watching a TV series "big Time" experience, though with exaggerated colors, but personally feel is not an exaggeration, your operation and maintenance the system always has problems and affect the customer experience and use, once or twice others can understand you, so you always have customers will lose, because every industry, competition is very fierce.
Then we talk about the main content management system operation and maintenance: As far as I know, the operation and maintenance aspects of management including:
hardware level: servers, network devices (routers, switches, firewalls)
software level: real-time operating system health monitoring , implementation and maintenance of application software (ERP, CRM, OA) and other
data management application classes: database middleware (ftp synchronous transmission), e-mail systems, web sites, and other AD domain controller
storage / disaster recovery management: system data service supporting backup, backup, and performance monitoring and management of the operating environment of the storage device
virtualization platform management: hyper-v, esx, etc.
not only communicate with the operational level of security, virus protection, intrusion such as: information security
which are in operation and maintenance personnel implementation of passive case operated in a semi-automated operation and maintenance levels, a lot of unexpected problems can be easily exposed, then quickly denied the problem in the bud. Such a high concentration efficiency can be more effective it will only passable. The operation and maintenance management problems faced by whether it can effectively eliminate?
Many manufacturers now proposed IT operations automation, such as the iMC2.0 H3C data center management solutions, Kaseya IT systems management platform, these IT operations automation not only can effectively solve the problems of the rapid development of enterprise information brought reduce the burden of operation and maintenance work, but also help companies manage IT pedestal optimal operation and maintenance status of implementation, so that operation and maintenance personnel to keep abreast of the operation of the enterprise system, can take the initiative to make quick response to unexpected situations, able to business equipment and vast amounts of data to provide the most secure effective protection.
Although the IT operation and maintenance of automation to facilitate the maintenance and management, but also the future of a trend, but the installation deployment and implementation takes time, the cost of purchasing software prices are not cheap, the price is the cost of many business owners will not dare to try , so many things can not really be taken for granted, the product is good, but not everyone can play.
Of course, no matter how great the automated management and maintenance are inseparable from the intervention operation and maintenance personnel, operation and maintenance personnel, although in some cases to reduce the pressure, but the maintenance work will still be the focus, IT operation and maintenance is a full pressure of work. But once aware of some of the factors causing stress, we can solve most of the pressure, while being able to understand the job is really worth it. There are many ways to reduce conflicts with colleagues, lack of resources to solve problems and resolve conflicts conflicting priorities, and actively accept this reality : IT operation and maintenance personnel to be responsible for each failure.
Reproduced in: https: //www.cnblogs.com/sinlang5778/archive/2013/01/31/2886710.html