Source: ATYUN AI platform
Oracle OpenWorld this week, the 21th General Assembly held in San Francisco, Oracle introduces updated its product portfolio. It announced the enterprise resource planning (ERP) cloud and enterprise performance management (EPM) cloud, its projects and application management and human capital management tool suite cloud (HCM), its wholly-stack recruitment and talent of AI enhancements portfolio. It launched two new services: order management, payment solutions from end to end, CX Unity, a client-data management platform, as well as small and medium businesses (SMB) data clouds.
"Oracle is uniquely positioned to help clients connect data and processes across the organization to drive better business results," Rondy Ng, senior vice president of Oracle, said in talking about today's news, "We are focused on providing the latest innovations directly business impact, providing customers with a significant competitive advantage. "
Subscription Management
Subscription management sales, service, fulfillment, invoicing, revenue recognition, renewals, etc. combined on a single platform, aimed at achieving "all industries" mix of products and services / subscription business model, Ng said.
He explained. "Today's consumers value freedom, choice, convenience and flexibility, rather than permanent, stability and certainty. This changing values changed buying behavior of different industries fundamentally, in order to help our customers successfully meet these changes, we are introducing a subscription-end management solution, the solution is built on our strengths in ERP and customer experience management. "
Spotlight features include support for cross-contact points subscriptions (eg specialists, service agents and sales representatives); dashboard contains analysis, reporting tools, computational complexity and regular pricing models, services and in-kind goods orders and continued growth in opinions; and with the ERP solution integrated solutions, including Oracle's ERP cloud.
CX Unity
Although the subscription management focused on subscription, but a wider range of CX Unity. It will be online, offline data sources and third-party customers in one view and recommend the best use of machine learning experience at existing business processes.
It is the customer experience (CX) cloud, Oracle's marketing, sales, business services and application integration together.
"Technology industry has long been focused on static and predictable customer journey. If we are to truly understand the customer experience, it must change," Rob Tarkoff, executive vice president and general manager of Oracle's CX Unity of representation. "Today's consumers are fickle, and therefore, data and insights continue to develop. That is why we have adopted a unique, data-first approach, can help eliminate blind spots brand, and every customer interaction is very important."
HCM Cloud
Oracle HCM Cloud improved to meet the needs of human resources and staff. Chris Leone, senior vice president of development at Oracle, said it is easier to use, containing AI technology, it is equipped with new tools and third-party integration, designed to simplify common tasks of talent management.
In machine learning, there is one who can answer basic questions automated administrator, and responsive design across desktop, tablet and mobile devices to expand and allows HR administrators access to sensitive information based on user location restrictions. In addition to automated procurement, candidate search, recommendations, etc. LinkedIn Recruiter integrated, there are, for the rule-based list of actions on behalf of workers (for example, union workers and collective labor) policies can be configured.
This is not new. HCM Cloud smart staff procurement tool takes into account the possibility of accepting, performance prediction and expected usage of other factors, the risk management function and method can detect abnormal access security and data privacy recommended strengthening. In addition, their debut is a strategic workforce planning tools that help visualize the impact on the number of employees and the talent gap, and a design kit, HCM experience design studio, enabling enterprises to configure, personalize and simplify human resources staff and processes.
Last but not least, the new LinkedIn Talent Solutions and My Brand tying tools designed to make it easier for employees to collaborate, exchange advice and seek professional development opportunities.
Data Cloud
Data Cloud's SMB Solutions this week announced that it will extend the data platform based marketing tool accounts to 48 new customer industries and sub-industries, including retail, automotive, consumer goods, financial services, technology, telecommunications and manufacturing.
"Most of the data and tools for B2B digital marketing focused on large companies, while ignoring the millions of small businesses constitute the vast majority of US companies," Niraj Deo, vice president of Data Cloud said, "The SMB data solutions for B2B Marketing staff provide a fair competitive environment, so they can be as large organizations and to promote its development of small business to identify, cover and manage their sales and marketing programs. "
Business-to-business (B2B) marketers will join their CRM data with Data Cloud and custom market segments combine to build the audience, its number of employees ranging from standard to financial risk profile, growth patterns, accepted payment , e-commerce functionality and past purchases. In addition, they can access Oracle data management platform (DMP), digital channels and marketing programs function like large companies, including ID Graph, Oracle's unified identity platform.
Oracle said that the world's 200 largest advertisers have used the data cloud 199.
"By their own CRM data in combination with Oracle and custom market segments combined, B2B marketers can use advanced account-based marketing capabilities to serve this large-scale but lack of services for SMEs," Deo said.
Oracle announced this week that the contents of the open source Graphpipe, the company's machine learning models to design and deploy cloud-centric tools, as well as the acquisition of open work space platform Datascience.com and cloud security startup Zenedge's.
In September, Oracle reported its cloud services and licensing income support of $ 6.61 billion, up 3.2 percent over the previous year. The company cites Deloitte research report, expected in 2021, customers spent on machine learning will exceed $ 57.6 billion, up from $ 12 billion in 2017.
This switched ATYUN artificial intelligence media platforms, the original link: the Oracle released a number of updates on machine learning and cloud-related products
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