After ENSP install the router, an error 41

After ENSP install the router, an error 41

surroundings:

　　Installation of software inventory:

　　　　VirtualBox-5.2.28-130011-Win.exe

　　　　WinPcap_4_1_3.exe

　　　　Wireshark-x64-3.0.2.exe

　　　　eNSP V100R002C00B510 Setup.exe

　　　　(Recommended when installed in your computer, but also in that order for installation. VirtualBox not to upgrade. )

　　operating system:

　　　　Win10 Home Edition. (Buy a laptop that comes with the operating system)

 

Problem Description:

　　ENSP software installation, not repeat them, after the installation is complete, start the AR device, suggesting 41 errors.

 

solution:

　　1. Empty panel

　　

　　2. Select the upper right corner of the "Menu" -> "Tools" -> "Device Registration"

　　

　　3. In the dialog box, select all of the device name, then click on the registration, you can.