In our daily lives, when we go to the government service hall to do things, we always encounter the trouble of "lack of the same material". Therefore, netizens always complain that the service window always asks for different certificates multiple times. "One moment they ask for an ID card, and the next they ask for a passport." Every time they bring the certificates required by the service window, they line up to do business, only to be queued up. Informed of the lack of information and asked to go back and prepare to queue up again to handle the business, it takes time and energy for the people who are busy handling the business, and the service staff are also under great pressure.
Although government service matters are relatively minor, they are related to the vital interests of the people. Such matters can easily become the trigger for intensifying social conflicts.
In order to realize the concept of only one operation for business processing, many government affairs halls have adopted VR panoramic solutions, allowing data to run more errands and people to run less errands, achieving seamless online and offline connection, and situational and intuitive display This method allows service workers to quickly understand what matters they need to handle and which window they should go to to avoid problems such as queuing in the wrong queue and missing materials.
VR digital government provides citizens with service introductions, service guides, service content and other information, and builds a virtual government service hall that integrates multiple functions such as access, browsing, inquiry, and services. Citizens only need to "touch" the virtual government with one click on their mobile phones. space, you can browse the government service scene immersively.
Through VR panoramic technology, the government service hall can show a more modern and intelligent image. This sense of technology can undoubtedly enhance the image of the government service hall in the minds of the people.
In addition to reproducing scenes in the government service hall, VR panoramic technology can also integrate rich interactive functions. VR real-life navigation opens up all relevant paths to help visitors provide routes. There are also three-dimensional real-life navigation to help people find service windows more accurately; real-person dynamics The explanation service can provide the masses with more friendly face-to-face explanation services by real people. It is often used to explain common problems at the reception desk of the government affairs hall and the processing procedures at the service window.
VR panoramas can also be used to embed images, texts and videos to integrate the service processes and required materials of each service window, and mark them next to the service windows in the form of hot spots. People can click to quickly view the images and texts, which can greatly reduce materials. If it is inconvenient for citizens to go to the on-site government affairs hall, they can quickly inquire about social security, tax, transportation and other information through VR panoramic view, as well as make online declarations, and complete relevant business processing at home.
This interactive experience not only enhances people's participation, but also makes government services more efficient and convenient, and enhances people's trust and recognition of relevant service windows.
VR digital government affairs helps people understand most services online, reduces waiting time in queues, improves service efficiency, and helps government affairs halls realize the concept of "more data to run errands and people to run less errands", so that the slogan "one thing can be done at once" can truly be implemented .