Among the many types of ransomware, 360 ransomware is a type that accounts for a relatively high proportion and is difficult to recover. Since many users encounter this situation for the first time, they often don’t know how to deal with it after being tricked. Therefore, Yuntian Data Recovery Center will use its own experience to tell users what to do if their server is infected by the 360 ransomware virus.
- Disconnect from the network
The purpose of disconnecting the network is to isolate the poisoned server to prevent the server from suffering more external attacks. It also prevents the poisoned server from infecting other servers or computers in the company, so as to keep the loss to a minimum.
- Check if the encryption program is still running
Generally speaking, when the 360 ransomware encryption program completes encryption, it will enter a dormant state or delete itself. However, it does not rule out that the encryption program is still running, so after disconnecting from the network, first check through the task manager to see if there are any unfamiliar programs that occupy a large amount of running memory, and just terminate them directly. If you really can’t, you can use anti-virus software such as 360 to kill the virus twice more.
- Back up important data
The purpose of backup is to retain the original data. Because the 360 ransomware virus is very difficult to recover, it is very likely that the recovery will fail. Generally, if the recovery fails, the data will be completely damaged. And if you make a backup, the original data will be retained. Even if an unexpected situation occurs, the original data will still be retained.
- Seek help from professionals
Generally speaking, when a user's server is infected by the 360 ransomware virus, it is not recommended that the user restore it by himself, as this may cause some unnecessary losses. If you really want to try it yourself, try not to touch the data on the original machine. You can try it on the backup data.
- Format and reinstall the system
Don’t think that everything will be fine if you use anti-virus software to kill the virus a few times. Yuntian Data Recovery Center encountered the same customer who was hit by the 360 ransomware twice in a row in just one week. Therefore, the best way is to format and reinstall the system. If possible, you can strengthen protection or trace the source of the virus to avoid making the same mistakes again.