Table of contents
1. Overview of key points in the implementation process
When implementing the quality management module, the following content should be considered and the implementation content should be defined.
First of all, we need to understand the business process of the enterprise. Generally, the business process of a manufacturing enterprise can be basically summarized into three major parts: raw material procurement-production-----sales. It is also the main material logistics flow path of the enterprise. To sort out this path clearly means Understand the control nodes of the enterprise quality management department at each stage of the entire product life cycle. After sorting out each node, the functional points required for project implementation are basically clear. Which system functions need to be implemented, including corresponding incoming material inspection, process inspection, production incoming inspection, outgoing inspection, random inspection, etc., and each inspection There is a basis for how to design the business process.
Secondly, we need to understand the characteristics of the industry in which the company is located, the quality management requirements of the entire industry supply chain, the company's upstream and downstream positions in the entire industry chain, and management system requirements. The quality management systems of different enterprises have certain particularities in the industries they are in. For example, the implementation of ISO9001 is a basic requirement for the supply chain of different industries, but there are also quality embodiments that take ISO9001 as the basic requirement and implement specific requirements that apply to the industry. , such as TS16949 for the automobile manufacturing industry and ISO13485 for medical devices.
Finally, we need to understand the enterprise's quality management organizational structure, management tools and processes, and figure out the working mechanism of data collection and analysis of the entire enterprise, quality monitoring methods, quality early warning and evaluation standards and methods, and tools for quality information query and analysis. Quality cost aggregation analysis and quality traceability methods, as well as existing quality information systems and their functions.
2. Overview of the basic functions of QM
Mainly for quality planning, quality inspection, quality control , and supplementary functions: quality certificate, quality notification, audit management, test equipment management, and stability research.
Quality plan is mainly the master data required for the planning and execution of quality inspection. For example, general master data such as material master data, batch data, and BP master data, quality management-specific master data such as inspection characteristics, inspection methods, and sampling procedures, inspection plan functions such as inspection plans, and material specifications, etc.
Quality inspection is the process of determining whether the inspected items meet predetermined quality requirements. The main functions include inspection batch processing, inspection result records, defect records, sample management, subsystem interfaces, etc.
The quality control functions include dynamic modification of inspection scope, statistical process control, quality score, supplier evaluation, quality cost, and quality assessment.
3. Overview of applications in quality management business
Quality management runs through every link of the entire logistics supply chain of the enterprise.
The main points can be summarized as follows:
● Processing inspection during receipt, production and delivery.
● Inspect testing equipment throughout the logistics supply chain.
● Handling samples in process industries.
● Document and handle issues in the logistics supply chain with the help of quality notifications.
● Create certificates to verify product quality from procurement to sales and distribution stages.
● Use quality management orders to record quality-related costs in purchasing, production, sales, and distribution.
● Statistical process control with control charts and result history.
● Analyze and evaluate quality data.
In the sales process : quality-related information can be stored for customer/material combinations (customer information records). This information can then be used to control
business activities in sales and distribution (such as movement of goods, creation of certificates, etc.).
Production planning link : Processes related to inspection can be planned, and MRP planning will take these processes into consideration. Therefore, the duration of material inspections can be taken into account in demand planning. Materials are ready for production on time. Additionally if the test device management feature is active, you can use this feature to control the release of production resources and tools.
Procurement link : It can realize receiving inspection, supply inspection, control of procurement process, complaint handling, certificate and quality management system, and supplier evaluation.
Production link : The quality of the goods produced can be monitored and recorded. When a production or process order is released, an inspection lot is automatically created for inspection during production.
Material flow link : factory inspection, inventory transfer, inspection from production to receipt, repeated batch inspection, goods movement inspection.
Shipping link : Check the characteristics of the product upon delivery. These inspection specifications can be defined in the inspection, depending on the material or the combination of material and customer. If required, you can create quality certificates containing finished product data or production chain materials. Customer complaints can be logged and handled using quality notifications.
Customer service link : Customer complaints can be recorded in quality notifications and passed on for further processing. If goods are returned, they can be inspected and any defects analyzed and recorded and appropriate corrective action taken. The SAPS/4HANA system provides additional service management capabilities.
4. Overview of Inspection Process
The inspection process can be summarized as:
1. Define the triggering conditions of the inspection process. What triggers the inspection process (material movement? Order release? Validity period?)
2. The content of the inspection triggered by the inspection process, what items are inspected, what is the inspection method, and what is the inspection quantity.
3. What are the test results? Document inspection results and defects.
4. What is the judgment after the inspection? Determine how to handle the goods based on inspection results and defect decisions.