The current office hall of the tax department is responsible for the handling of various tax matters of taxpayers, and the business volume is relatively large, especially the window staff. During the peak period of tax handling, there is often a shortage of manpower. In the tax processing link of VR technology application, allowing users to carry out tax processing by wearing VR equipment will greatly reduce the burden on window staff. Therefore, we propose a virtual lobby tax method based on VR technology.
The corporate tax payment and refund process is cumbersome, with many materials and a long cycle. In order to reduce the waiting time for the corporate tax payment and tax refund process and improve the online tax payment service experience, VR technology is applied to the corporate tax payment and tax refund process. Run less errands.
Enterprise representatives can simulate the actual tax payment and refund process in a virtual environment. Through various methods of operation explanation and independent simulation experience, enterprise representatives can familiarize themselves with various operating procedures, understand the submission requirements of required documents and materials, and the correct filling method through simulation practice, so that employees have the opportunity before actually filing tax refunds. Practice and correct mistakes to reduce errors and delays caused by unfamiliar operations.
The immersive real-scene interactive experience provided by VR technology restores the 1:1 3D simulation of the tax bureau on site. Employees can follow the system guidance during the process of tax payment and refund, roam 360 degrees in the virtual tax bureau, and familiarize themselves with the operation process in advance. Lines and windows, and various interfaces, filling in forms, selecting options, etc. can be simulated in advance, reducing the number of re-operations due to mistakes and improving processing speed and efficiency.
If the enterprise representative makes a mistake, the system can also provide real-time warning prompts through pop-up windows, text prompts, voices, etc., to help them correctly handle various processes, understand common problems and keep in mind precautions, reducing calls for consultation.
Traditional tax payment and tax refund training often requires a lot of manpower and time resources. With the VR online enterprise tax payment and tax refund processing system, business representatives can freely choose to conduct simulation practice according to their own schedule, without being limited by time and place , and according to the company's needs, learn the difficult tax payment and tax refund business under the new policy to improve the effect of policy publicity.
In general, the application of VR technology to the process of corporate tax payment and tax refund can effectively improve the handling ability and efficiency of employees, reduce operational errors and delays, improve the quality and efficiency of tax payment and tax refund services, and improve the sense of acquisition of taxpayers. Tax business environment.