Johnson Matthey (JM), a global specialty chemicals company, is a global leader in sustainable technologies. It has more than 13,000 employees in more than 30 countries and regions.
One of JM's values is to protect people and the planet. During the production process, JM maintains a high degree of attention to environmental protection and energy cleanliness; in terms of employee welfare and health, it is committed to ensuring smooth work, physical and mental health, and a happy life for everyone.
JM has formulated a comprehensive welfare and health plan for more than 1w employees and their families, giving employees spiritual and material support, allowing employees to enjoy a comfortable and happy life, and striving to practice the corporate values of protecting human beings.
Comprehensive corporate benefits require powerful platform assistance
JM has a large number of employees scattered all over the world. According to local conditions and relevant regulations, the welfare policies of different regions are different. To give a simple example, for the same wage payment, the payment system is different in each country or region.
Therefore, JM has applied a rich welfare system and platform corresponding to it. So Elements, an online portal dedicated to employee benefits and health, came out, providing a unified access portal for JM global employees to view and use benefits, and has achieved good results in EAP, employee motivation, and employee recognition.
The results of the employee welfare and health platform on the web side allowed JM to find the right direction, and soon they started a new round of thinking, "How to enable employees to manage welfare and health anytime, anywhere?"
Anytime, Anywhere
, Anytime, Anywhere
Qunshuo seizes the core appeal of JM, based on the joint office innovation OI product framework, extends Elements to the mobile terminal, customizes the JM global employee welfare and health APP, and simultaneously releases it on the Apple App Store and Google Play , supporting 8 languages, for JM global employees.
The JM Employee Welfare and Health APP not only reproduces the functions of the web terminal, but also endows it with the potential to combine the hardware capabilities of the mobile phone itself (such as a pedometer) to provide more and more convenient health management functions, including but not limited to:
Unified welfare platform, feel free to jump to enjoy
JM has prepared a series of benefits for employees, but as mentioned above, these benefits vary from country to country, and even in the same region, employee benefits are individualized due to different personal circumstances (such as rank, length of service) characteristics.
The JM employee benefits and health platform is aimed at global employees and is applicable to various benefit plan scenarios.
- Query welfare: various welfare information is aggregated in the APP, supports flexible welfare policies, and can inquire welfare anytime, anywhere.
- Use of benefits: multiple channels of benefit consumption, seamless access to employee benefits and health APP.
- Insensible jump: In the process of employees enjoying benefits, all the third-party systems involved can complete the insensible jump through the APP to improve employee experience.
Multi-faceted protection of employee health
JM's Wellbeing is not limited to supporting employees' physical health, but provides employees with comprehensive health advice from the following four aspects:
Mental/Physical/Financial/Social
Mental Health + Physical Health + Financial Health + Social Health
For example, JM has launched the following activities, which employees can access anytime and anywhere through the APP:
- The Voice of Enlightenment: JM employees enjoy TED-like speeches customized by the company, and invite professional speakers in the above four fields. The two-way communication between the employees and the speakers is inspiring, and leads the minds of employees to a broader world.
- Challenge activities: carry out periodic themed activities, dedicated to improving the physical fitness of employees and releasing stress.
- Health information: Welfare health platform releases health-themed information to help employees obtain information, conduct health science popularization, and remind employees to always pay attention to physical and mental health.
Express gratitude and recognition, and convey corporate values
When an employee completes a task well or demonstrates professionalism in cooperation, colleagues can affirm each other and convey gratitude, which will help cultivate a cooperative relationship and make employees get along more harmoniously. Say Thanks, an employee recognition program, gives JM employees the opportunity to express and accept recognition more easily and proactively.
Say Thanks can achieve two effects:
- Value affirmation: Sending e-cards to those who want to praise or thank you through the APP anytime, anywhere is not only a spiritual encouragement for the other party, but also an affirmation of the value of their work results to others and the company, and it can strengthen the emotional connection between the two parties.
- Material rewards: For scenarios that require special recognition of colleagues’ outstanding contributions, additional points can also be initiated (recipients can exchange points for gifts). This kind of material reward has gone through the approval process, which highlights the role of encouraging role models.
Harvard University research found that in a moderately motivated environment, 80-90% of the potential of employees is developed, much higher than the 20-30% without incentives. However, more than 90% of people in the world cannot live without yearning for material pursuits and spiritual enjoyment. Therefore, corporate management requires both spiritual affirmation and material rewards.
Employee Assistance takes care of everything and provides expert advice
If you encounter trouble at work, you may need some advice from experts; you may also need some professional psychological guidance to relieve mental pressure; you may also need some financial advice to make your financial situation more secure; sometimes Just a friend to listen to and life will be filled with happiness...
Employees are the greatest wealth of a company, and taking care of the health of employees in all aspects is a top priority of the company. For this reason, JM has established the Employee Assistance Program (EAP) Assist.
Assist employees and their families with Assist, both inside and outside of work. Difficulties in daily life, obstacles to life goals, unknown risks, family... No matter what the situation is, Assist can help employees.
When employees need help, through the employee welfare and health APP at any time and any place, initiate various forms of assistance requests such as telephone (Phone), video call (Video Call), email (Email), instant message (IM) and so on , contact experts, and carry out targeted consultation and guidance. All assistance is free, respects the wishes of employees, protects the privacy of employees, and takes care of the health and safety of employees and their families 24/7.
Long-term celebration, employee long-term incentive mechanism
As the service time of employees in JM increases, the more benefits they will enjoy. This is the Career Celebration of JM's Long Service Awards, which encourages employees to serve the company for a long time and rewards employees for their continuous dedication to the company. Motivate and affirm employees' loyalty and sense of mission.
Through the APP, the company issues a solicitation order to all employees who have reached the specified service years, to collect the blessings and thanks from their colleagues, managers, and family members, design them into an exquisite Yearbook, and bind them into a personal commemorative book. The customized Yearbook will be accompanied by other generous gifts offline and given to employees for permanent preservation.
Recording the growth steps of employees and reviewing the achievements created in the JM service process will help the company cultivate talents, prevent brain drain, and stimulate employee creativity and teamwork.
Office joint innovation platform (OI)
Qunshuo pays attention to the key role of employee experience in the digital transformation of enterprises, and proposes the office innovation platform (Office Innovation, hereinafter referred to as OI).
With mobile WeChat or corporate WeChat as the carrier, employees can communicate with the company through mobile phones, creating a digital closed loop of HR services.
Customized services, many office components for enterprises to choose from:
"Handheld entry, online payroll, online attendance, hotline question and answer, electronic certificate, online resignation, training support, employee activity registration, online tax calculation method selection, employee psychological care, collection of seniority, volunteer platform, salary and benefits, HR Policies, preferential in-app purchases, shuttle bus reservations, restaurant services..."
Integrate existing systems to realize one-stop self-service for employees. Owning OI is equivalent to having "1 salary software + 1 employee training platform + 1 information website + 1 enterprise portal + 1 member community + 1 attendance system +..."