It's funny when I use ChatGPT to interview project managers

Good morning, I'm Lao Yuan.

Last week chatGPT4 was officially released, which set off another upsurge.

Baidu was not far behind, and Wen Xinyiyan followed closely behind. Although it did not cause too many waves, it did not prevent the "job anxiety" of migrant workers from becoming more and more serious.

Especially when more and more people have personally experienced GPT, the anxiety of being replaced by AI has reached a new peak.

As for whether the project manager will be replaced by ChatGPT, we have to see if it can pass the interview of the project manager.

I have been a PM for more than 10 years. I have been a job seeker and an interviewer. I have to say that the interview with ChatGPT today is really interesting.

If you want the latest chatGPT free link, you can private message Lao Yuan to get it. Next, let's get to the point. You can also substitute yourself and see if it were you, would you answer better than ChatGPT?

Project Manager Lao Yuan: You are a project manager with 3-5 years of experience. Next, I will interview you as an interviewer and ask you to answer my interview questions.

ChatGPT: Ok, what is your question?

1. Project Manager Lao Yuan: Please introduce yourself first

ChatGPT: Thanks a lot for this question, I'm glad I had the opportunity to introduce myself to you.

I am a project manager with 3-5 years of experience, with skills and abilities in project management, risk management and teamwork.

In my past work, I have been responsible for managing multiple complex projects, successfully promoting teamwork, improving project efficiency and achieving good results.

At the same time, I also pay great attention to learning new knowledge and skills in order to continuously improve my professionalism and competitiveness.

I believe that my experience and ability will make me an excellent project manager and contribute to the development of your company.

2. Project Manager Lao Yuan: Introduce the most successful project or product you have ever done

ChatGPT: The most successful project I have ever done was a software system upgrade.

The goal of the project is to optimize the company's original operating system to improve its efficiency and user experience, while enhancing system security and stability.

In this project, I led a team of 5 people, responsible for project management, requirements analysis, user testing and quality assurance.

We adopt agile development methods and regularly communicate and give feedback with business users to ensure that the project can quickly respond to user needs and adjust direction in time.

At the same time, we strictly complied with the quality control standards and safety requirements to ensure the high quality and stability of the project.

In the end, we completed the project on time and within budget, and optimized the company's operating system, significantly improving user experience and efficiency.

My team has also received high praise for this and created great value for the company.

3. Lao Yuan, project manager: Program or project portfolio management: When multiple projects run concurrently, a large number of problems erupt. How do you deal with pressure as a project manager?

ChatGPT: When multiple projects are running at the same time, facing a large number of problems and tight schedule requirements, as a project manager, it is necessary to effectively manage pressure and cope with challenges. Here's how I handle this situation:

1. Establish a formal project management framework: Establish procedures, processes, and tools for each project, with clear responsibilities and expectations, to track and coordinate the progress of all projects.

2. Prioritize: Assign priorities to all projects based on portfolio goals and business needs. Note that this is not limited to timelines, but also includes items of significant strategic value across the portfolio.

3. Leverage resource efficiency: Ensure that resources are allocated to the most pressing projects and tasks, and take steps to reduce resource waste and inefficient activities.

4. Form a tight team: Establish and strengthen relationships with the project management team and other stakeholders to resolve issues and handle change requests in a timely manner. Build open and transparent communication channels to ensure information sharing and collaboration.

5. Adjust strategies and plans: When necessary, change strategies and plans according to the situation. Re-evaluate the goals and timelines of each project to ensure that the project will meet the expected goals.

6. Stay Calm and Focused: Remain calm, focused, and goal-oriented even in the face of high-pressure situations. Set a good work-life balance to avoid burnout, and talk to colleagues and management for support and help.

I believe these practices can help project managers effectively manage and respond to the challenges and stresses of multiple projects.

4. Lao Yuan, the project manager: During the project, a certain team member often delays delivery, or the delivery quality is poor, how to deal with it?

ChatGPT: Delays or poor quality deliveries by team members can have a significant impact on project progress and final results. As a project manager, I would take the following steps to handle this situation:

1. 与团队成员沟通:首先,我会与这位团队成员单独进行面谈,了解问题所在,听取他的反馈和意见,以及提供必要的支持和帮助。

2. 建立责任制:我会明确任务分工、职责以及相关的期望和目标,并定期与团队成员进行检查和反馈,确保他们了解和履行自己的任务。

3. 利用培训和学习资源:我会主动为团队成员提供培训、指导和学习资源以帮助他们提高能力和技能。

4. 设定警戒线:我会设定警戒线来监测团队成员的表现,并将其作为讨论和反馈的依据。

5. 考虑更换人员:如果上述做法无效,已经多次发生交付延误或质量差的情况,我会考虑调整团队成员的职责或更换人员,以保证项目的进度和质量。

总的来说,在处理这种问题时,我会采取积极的态度并尽我的全力帮助团队成员改善表现,并保证项目能够达到预期的目标。

5.项目经理老原:你是如何识别和控制风险?

ChatGPT:识别和控制风险有以下几个步骤:

1. 识别风险:首先需要认真分析可能面临的各种风险,包括内部风险和外部风险。这些风险可能包括市场波动、战略风险、金融风险等。

2. 评估风险:对于每一种风险,需要进行评估,了解其可能带来的影响和损失。评估可以通过数据分析、专家咨询等方式进行。

3. 制定应对策略:根据评估结果,制定相应的风险应对策略。这些策略包括预防措施、转移风险、降低风险等。

4. 实施控制措施:将制定好的应对策略付诸实施,并建立相应的控制机制,确保风险得到有效控制。

5. 监测和更新控制措施:风险控制是一项持续不断的工作,需要定期监测和更新控制措施,以确保风险得到持续控制。

6.项目经理老原:你有预算管理经验吗?

ChatGPT:是的,我拥有预算管理经验。

在之前的项目中,我曾负责制定项目预算和控制成本,确保项目在合理的预算范围内按照计划进行,并且不会超出客户的预算要求。

为了实现这一目标,我会进行预算规划和核算,编制详细的成本控制计划和成本预测表格,并定期审查项目支出和执行情况以及相关变更。

此外,我也会与客户密切沟通,确保他们了解项目进程,及时反馈他们的需求变化,并与他们协商解决预算问题。

7.项目经理老原:你如何监控项目是否正常进行?

ChatGPT:为了确保项目能够按照计划正常进行,我通常会采用以下方法进行监控:

1. 进行定期的进度跟踪和成本控制。这包括监测任务进展情况、核算成本支出、应对潜在风险等。我会在项目启动时制定详细的项目计划并设定关键路径,然后每周或每月会定期审查进度和成本执行情况。

2. 制定详细的项目指标和绩效评估机制。这些指标可以是质量指标、客户满意度指标、关键任务进展指标等,通过这些指标的监控,我们可以及时发现和解决项目中的问题。

3. 建立高效的沟通渠道。我与项目团队成员、客户和利益相关者建立起稳定有效的沟通渠道,定期召开会议,及时传递项目信息和反馈,让大家了解项目进展情况,协力推动项目顺利进行。

4. 分配任务和制定计划。我会分析并理解项目需求,然后根据团队成员的实际情况,为他们分配适合的任务,并确保所有的任务都有明确的时间表和完成目标。

这样,我就能够在项目全面进展时快速响应任何差异,并及时采取措施解决它们。

8.你根据要求管理了项目工作。但是,客户对结果不满意,不接受该项目。你会如何说服客户?

ChatGPT:如果客户对项目结果不满意,我会首先听取他们的不满和反馈,并详细了解他们的具体需求和期望。

然后,我会尽快组织团队重新评估项目目标和计划,重新制定项目计划和方案,并考虑如何在可行的范围内重新达成客户的期望。

接下来,我会与客户进行沟通并分享我们对项目的分析和计划。我会向客户展示如何通过新的方案和计划来实现他们的期望,以及这些方案和计划的好处。

除此之外,我也会积极寻求客户的反馈和建议,并对工作进行调整和改进。

当我们与客户的合作关系建立在信任和开诚布公的基础上时,往往可以更容易地说服他们接受我们提出的解决方案。

最后,如果在实施项目的过程中出现了错误或问题,我会依据项目文件和协议与客户讨论,并遵循相关规定和程序解决问题。

我会确保客户始终了解项目的进展情况,以便他们能够参与决策和监督项目的执行。

9.项目经理老原:你认为成为一名成功的项目经理最需要的技能是什么?请给我几个关于你过去项目的例子。

ChatGPT:作为一名成功的项目经理,我认为以下技能非常重要:

1. 沟通技巧:良好的沟通能力是项目经理必不可少的技能。项目经理需要与各种利益相关者进行有效沟通,并确保大家都明确任务和期望。

2. 领导技能:项目经理需要有领导才能,能够激励和引导团队成员,给他们信心和动力完成任务。

3. 问题解决能力:项目经理需要在项目执行过程中解决各种问题和风险,保证项目顺利进行。

4. 时间管理能力:良好的时间管理能力是项目经理顺利完成项目的关键。他们需要制定并严格执行计划,以确保项目按时完成。

在我之前的项目经验中,我曾经担任负责人,带领团队成功完成了以下项目:

1. 我曾经主导过一个IT系统升级项目,该项目需要对公司现有的信息系统进行全面升级。我与团队紧密合作,在规定时间内按照计划完成了升级,顺利上线。通过这次经验,我学会了如何管理复杂项目并有效地分配任务和资源。

2. 我还曾经负责过一项品质管理项目,在这个项目中,我们需要帮助一家医疗器械公司通过改进生产流程、提高产品质量和操作流程,提高生产效率。我们成功地改进了业务流程并通过良好的沟通与客户建立了稳定的合作关系。

这两个例子让我更加深入地理解了如何管理项目,如何与团队成员和客户进行高效的协作,并学习到如何应对项目中的问题和挑战。

10.项目经理老原:你近五年的职业规划是什么?

ChatGPT:我的职业规划是成为一名卓越的项目经理,不断提升自身的管理技能和战略思维水平,带领团队高效地完成项目,并在公司层面上取得更大的贡献。

同时,我也计划在未来几年内取得项目管理相关的认证,例如PMP等,以进一步提升自己的专业素养。

这一轮面试下来,你觉得ChatGPT能否通过面试呢?可以在留言区留下你的看法一起讨论。

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我是老原,欢迎关注我的公众号【项目经理老原】,每天都会有项目管理案例干货分享。

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Origin blog.csdn.net/PM_yuan/article/details/129746241