Embracing the Next Wave of Customer-Focused Banking Innovation
The financial services industry is no stranger to disruption. For many institutions, the sudden onset of COVID-19 has dramatically demonstrated the value of operational agility. Not only have these institutions doubled down on the digital experience, but they have quickly adapted to new conditions: breaking down barriers, adopting new technologies, and making changes at the speed their customers and business demand.
For more than two decades, VMware has been a partner to financial services institutions around the world, delivering an infrastructure that meets today's challenges while being ready for tomorrow. As the IT platform trusted by financial services institutions, including 10 of the world's largest multinational commercial banks, the VMware platform's support for any cloud, any app, and any device enables financial institutions to securely accelerate digital strategies while achieving Operational Excellence, Revenue Growth, and Security.
VMware Digital Foundation for Financial Services
Financial services institutions building IT strategies based on the VMware digital foundation can build, run, manage, connect and secure any app on any device, in any cloud, gaining the agility needed to accelerate digital-first banking while enabling Grow revenue and improve efficiency, deliver exceptional customer and employee experiences, protect financial services data and maintain consumer trust.
Drive revenue growth and efficiency gains with modern IT
Today, the growing global demand for cross-channel digital banking services is largely driving the development of cloud and application strategies. VMware Digital Foundation for Financial Services Modernize IT infrastructure, operations, and applications with a digital foundation that extends from the data center to any public cloud and further to the edge.
With VMware technology, financial institutions can build on existing investments to operate a flexible and agile IT infrastructure to meet new business requirements and expectations for digital banking services—always running, always convenient, and always secure.
Modernize core banking applications and services
- Reduce time-to-market for new banking products, services and digital capabilities.
- Run all applications consistently across the data center, edge, and cloud.
Automate and consolidate IT and data infrastructure
- Automate and consolidate IT and data infrastructure Standardize IT infrastructure and operations on a digital foundation.
- Automate your entire IT environment to improve IT service delivery, increase efficiency and minimize risk.
Meeting Changing Demands by Adopting the Cloud
- Enable business continuity and resilience at scale through multiple operational models.
- Scale seamlessly to the public cloud to meet changing resource demands and provide non-disruptive service across multiple environments.
Accelerate the development of marketplaces and open banking platforms
- Develop cloud-native apps and services that access powerful platform add-ons and APIs to expand digital partnerships and revenue opportunities.
- Get comprehensive banking where you need it.
Provide an excellent experience
Increase the value of every customer interaction across devices and platforms and improve the performance and productivity of distributed workforces in the financial industry with VMware Anywhere Workspace and modern application solutions. Utilize a modern application architecture to refresh your application portfolio, support new employee workflows, and improve customer experience equally and consistently across mobile, on-premises, and edge environments.
Enabling mobile connectivity for financial services (at the edge)
- Improve the security and reliability of network traffic in remote office environments, branch offices, and edge environments.
- Simplify branch and edge infrastructure to deliver predictable application performance and improve employee and customer experience across heterogeneous sites.
Optimize remote connections
- Provide a dynamic, agile, and high-performance work environment for remote, call center, and branch employees.
- Improve employee experience by enabling secure and seamless access to critical corporate resources, applications and data from anywhere.
Improve customer retention and acquisition rates
- Modernize customer-facing applications to personalize and optimize service delivery across in-person and digital channels.
- Create a successful DevSecOps practice that meets changing user requirements and implements optimizations to deliver a seamless omnichannel and self-service experience.
Protect data and brand reputation
Due to the digitization of the banking experience and the increase in connected devices and endpoints, financial institutions need to move to a zero-trust cybersecurity model to better predict and manage risks and threats across their IT environment.
VMware's unique expertise in infrastructure brings a different perspective on cybersecurity and a unique set of connected products that leverage existing IT infrastructure and controls in new ways across any application, cloud or device points to better identify, prevent, detect and respond to cyber threats and anomalies. Currently, no other vendor offers an integrated approach to security that implements zero trust across on-premises and cloud environments through infrastructure, application, and user intelligence.
Enable insight-driven risk assessment
- Adopt DevSecOps practices to ensure security becomes an integral part of the software lifecycle.
- Spot anomalies and detect fraud with AI/machine learning, analytics, and situational intelligence on-premises, in the cloud, and at the edge.
Secure data, protect against, and defend against cyberattacks in environments from the data center to the cloud to the edge
- Protect against cyber threats and protect personally identifiable information across any app, cloud, and device.
- Ensure visibility across increasingly distributed IT infrastructures and apply consistent security policies across virtual, containerized, and physical workloads.
Streamline Compliance Management
- Detect and respond to vulnerabilities, misconfigurations, and change activity in on-premises, cloud, and edge environments.
- Automate policy control checks across compliance frameworks.
The financial services market is complex and dynamic, but one thing is certain: everyone from bankers to tellers, baby boomers to millennials, executives to customers expects secure access to their finances when and where they want information. Whenever the need arises, VMware helps financial institutions modernize IT infrastructure, applications, and operations to improve customer and employee experiences in every environment—online, on-site, and beyond. Together, we implement IT transformation to safely accelerate digital-first banking while building innovation, agility and resilience into the core of the business.
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