Encountering this kind of problem is very disturbing, mainly because of network problems, the DNS of the local host cannot resolve the address of the remote Microsoft, and it cannot be connected to the Internet.
Step 1: Right-click the start button in the blue menu and find the network settings
Step 2: Pull down to find the advanced network
Step 3: Click on more network adapter options to find out what network you are using. The wired network is Ethernet, and the wireless network is WLAN.
Step 4: Because the DNS address under ipv4 is configured to find Microsoft’s network, first disable ipv6, double-click the blue one, and let the checkmark be canceled.
Step 5: Double-click Internet Protocol Version 4 to configure, change the DNS to the following address, and then go to download to download successfully.
Step 6: The download is complete, prepare for the aftermath, just cancel the ipv6, and configure the DNS address of ipv4. Now just reset all the settings. The same is true for Microsoft games. You can change the DNS address to speed up the network. Microsoft's website is really bad in China.