1. Multiple-choice questions (choose one correct answer from the four alternative answers for each sub-question, and fill in the serial number of the correct answer in the brackets of the question stem. 1 point for each sub-question, 15 points in total) 1 . The meaning of "secretary" has a ( C ) evolution process. A. From people to things B. From small to big C. From things to people D. From top to bottom 2. Secretarial science, in terms of subject categories, belongs to ( A ) category. A. Social Sciences B. Humanities C. Management Sciences D. Comprehensive Sciences 3. ( B ), the earliest secretarial institution appeared in the imperial court - Taishiliao. A. The Eastern Zhou Dynasty B. The end of the Shang Dynasty and the beginning of the Zhou Dynasty C. The end of the Qin Dynasty and the beginning of the Han Dynasty D. The end of the Sui Dynasty and the beginning of the Tang Dynasty 4. The setting of the secretarial organization must follow the characteristics of ( B ), streamlined and efficient. A. Innovation B. Adaptation C. Realistic D. Comprehensive 5. The auxiliary work of the secretary is mainly reflected in the two aspects of status ( C ) and work passivity. A. Being led B. Intermediary C. Subordination D. Concealment 6. Intelligent structure is the comprehensive reflection of ( D ) and ability. A. Intelligence B. IQ C. Intelligence D. Knowledge 7. ( A ) is the sum of relatively stable psychological characteristics manifested in people's attitudes and behaviors. A. Character B. Interest C. Will D. Perseverance 8. Investigation and research is a serious scientific work. In specific practice, scientific investigation and research activities must follow (
A ) Principles of sexuality, practicality, mass and comprehensiveness.
A. Objective B. True C. Cautious D. Seeking truth from facts
9. According to the form of information, it can be divided into ( B ) information and materialized information.
A. Internalization B. Internal storage C. Memory D. Internal storage
10. Official documents in a broad sense, including general official documents, ( C ) and official official documents.
A. Commonly used B. Professional C. Dedicated D. Business
11. Parallel documents refer to ( B ) official documents between agencies.
A. Ben B. Not affiliated C. Peer-level organization D. Leadership
12. As far as its function is concerned, the archives can be summarized as ( A ) function and reference function.
A. Credentials B. Consult C. Historical materials D. Use
13. The content of the coordination work is mainly ( C ) coordination, relationship coordination and transaction coordination.
A. Organization B. Leadership C. Policy D. Law 14. The principles of
supervision work are: 1.Seek truth from facts; A. Believe in the masses B. Adhere to principles C. Pay attention to coordination D. Pay attention totimeliness Intelligence; the fourth is ( C ). A. Large B. Set C. Integrated D. Intensive
2. Judgment of right and wrong (judgment of the following questions, tick " √ " in the brackets after the correct one, and " × " for the wrong one. 1 point for each small question, 10 points in total)
1. Secretarial work refers to assisting leaders in decision-making Various auxiliary work with management. (√ )
2. Cao Pi researched and explored the origin, characteristics, and writing techniques of 11 official document genres, including imperial edicts, chapters, discussions, and transfers, which can be regarded as the first systematic study of official document writing theory in the history of Chinese secretaries experts. ( × )
3. The secretarial organization in a broad sense refers to the department responsible for all secretarial work such as document handling, information research, comprehensive coordination, supervision and inspection, and affairs management. It is generally labeled with the word "office". (√)
4. Divided by the secretary's job duties, mainly organic secretary, administrative secretary, text secretary, petition secretary, official secretary, foreign affairs secretary, etc. (√ )
5. Typical survey refers to the selection of representative units within a certain overall range and according to the purpose of the survey to infer the overall situation. It is an important method for in-depth understanding of social conditions. (√)
6. From the perspective of logic, the first logical rule of classification is: each classification must be carried out according to the same principle. ( × )
7. According to the way people perceive information, information can be divided into direct information and indirect information. (√ )
8. As a coordinator, secretaries must have certain qualities. First, they must have good political quality and moral cultivation; second, they must be loyal to their duties, have a high degree of professionalism and a strong sense of responsibility; ( × )
9. The content elements of the meeting include the guiding ideology of the meeting, the purpose of the meeting and the tasks of the meeting. (√ )
10. The main principles of letters and visits work are: 1. Adhere to seeking truth from facts, proceeding from reality; 2. Act in accordance with policies and laws; , Handle in a timely manner, and solve the problem of letters and visits on the spot. (√ )
3. Fill in the blanks (1 point for each blank, 15 points in total)
1. Secretarial science has the characteristics of politics, comprehensiveness and application.
2. The earliest secretaries were called " history ". 3. The secretarial department is the intermediary layer
between the unit leadership and the functional layer . 4. Although the secretarial work of government agencies, groups, enterprises and institutions has its own emphases and is not consistent, generally speaking, secretarial work generally includes ten specific tasks. 5. Divided by personality characteristics and abilities, secretaries can be divided into staff secretaries, scholar secretaries, public relations secretaries and office secretaries. 6. Emotion is a person's psychological state such as joy, anger, sorrow and joy.
7. Intelligent structure is the comprehensive reflection of knowledge and ability .
8. Interpersonal relationships generally have three characteristics: the first is individuality, the second is emotionality , and the third is correspondence.
9. Special investigation refers to the investigation conducted on a certain project, a certain problem or a certain event.
10. According to the information carrier , it can be divided into language information and non-language information.
11. Official document drafting, that is, official document writing, is the basic link of official document handling .
12. In the process of coordination, it is necessary to talk about policies and principles, but also flexibility and feelings .
13. To do a good job in supervision and inspection, one is to ensure the smooth and effective implementation of decision-making .
14. The functions of the meeting mainly include: decision-making command , organization and coordination, mobilization and education, and information exchange.
15. According to the process of the meeting, the work of the meeting is generally divided into three stages: pre-meeting preparation, inter-meeting scheduling , and post-meeting finishing service.
4. Explanation of terms (5 points for each question, 20 points in total)
1. Secretary’s expressive ability
The secretary's expressive ability includes two aspects: oral expression ability and written expression ability. Oral expression ability is the ability to use oral language to express thinking. Secretarial personnel cannot do without verbal expression in the work process of conveying the feelings from the top to the bottom. Such as reporting work, making suggestions, conveying instructions, communicating and coordinating, receiving visitors, etc., all require the use of oral language for correct expression. The secretary's verbal expression requires quick response, clear and natural, accurate and concise, and methodical. Writing ability refers to the ability to express in writing, that is, general writing ability. Writing ability is the basic skill of secretarial personnel. Secretarial personnel often need to write various manuscripts according to the leadership's instructions and work needs, and the scope of writing is very wide. This requires that the secretary should not only have general written expression ability and writing skills, but also be familiar with writing in various applied styles, such as general official documents, special official documents and official official documents.
2. Individual interviews
Individual interviews refer to selective interviews with a specific individual with a vivid personality in a specific social relationship and environment.
3. Coordination
In a general sense, coordination is a way of behavior in which the subject and the object communicate with each other to achieve a common purpose and find common ground, so as to achieve a certain balance and achieve a certain tacit understanding. Coordination is not only a means for leading organs to organize social activities, but also a basic working method for effective administrative management. Any leading organ must regularly coordinate its various agencies, tasks, and personnel in various fields in order to make it operate in an orderly manner, work together, cooperate with each other, and jointly complete tasks.
4. Meeting Meeting
refers to a meeting between the two parties. Whenever a high-status person meets a low-status person, or the host meets a guest, it is also called an interview or a summons. Conversely, when a low-status person meets a high-status person or a guest meets the host, it is called a meeting or a visit.
V. Short-answer questions (6 points for each sub-question, 24 points in total)
1. The principles that must be followed in setting up the secretarial organization.
The establishment of the secretarial organization must follow the principles of adaptability, simplification, and high efficiency. The so-called adaptability principle refers to the setting of the secretarial organization to meet the needs of the leadership's decision-making and management work. The size of the secretarial organization and the number of personnel depend on the ranks of different organs and units and the needs of their work tasks. Secondly, the adaptability of secretarial institutions is also reflected in the fact that it varies with time, place and conditions, and has a certain degree of flexibility. The so-called streamlining principle means that the secretarial organization must be streamlined. Its purpose is to reduce layers and links, which is conducive to efficient operation. The so-called principle of high efficiency refers to the setting of the secretarial organization, which must strive for high efficiency. To achieve high efficiency, we must pay attention to the optimization of the secretary group structure and give full play to the overall effectiveness of the secretarial organization. 2. The secretary must do a good job in investigation and research, scientifically study and solve various phenomena and problems in social life under the new situation of reform and opening up. In practice, the principles of objectivity, practicality, mass and comprehensiveness must be followed. 3. Nature of the meeting
The meeting is an important form of implementing the principle of democratic centralism, promoting democracy, and implementing collective leadership; it is an indispensable means of implementing modern management functions such as decision-making, planning, organization, command, control, and coordination; An effective way to make decisions, arrange work, communicate information, and coordinate.
4. Secrecy work has the characteristics of politics, mass, closeness and relativity. ① Political nature is the most prominent feature of secrecy work. Because secrecy work is part of the work of the state, it plays a very important role in defending against powerful enemies outside and ensuring social stability inside. Especially since the Third Plenary Session of the Eleventh Central Committee, with the shift of the focus of the work of the party and the country, escorting reform, opening up and socialist modernization has become the central task of our country's secrecy work, and its political color has become more vivid. ② Mass nature means that the secrecy work must adhere to the mass line, and relying closely on the masses is a reliable guarantee for doing a good job in secrecy work. This is because state secrets that are closely related to the interests of the broad masses of the people exist widely in all walks of life, and only by mobilizing the masses to join the ranks of secrecy work can the secrets be kept to the maximum extent. ③The closed nature of confidentiality work is determined by the essential nature of secrets. The so-called secret refers to information and things that can only be grasped by a very small number of people within a certain period of time. If this kind of secret is not kept or protected, once it is known to outsiders, it is a leak. If it is made public in society, it will no longer be a secret. Therefore, in the final analysis, the work of secrecy is to take various precautions against one's own secrets, so as not to let them leak out. ④ Relativity refers to the timeliness and certain regionality (namely the scope of confidentiality) of confidentiality work.
6. Case questions (16 points in total)
You work in the Municipal People's Government Office. The sister city of this city, Nagasaki, Japan, will send a delegation to this city for a friendly visit. The mayor's office meeting decided that the city government office should form a reception team to take charge of the reception. If you were the leader of this reception team, how would you organize this reception?
Answer: Foreign affairs reception is a very important task in the secretarial work. I should start working from the following aspects.
First of all, the comrades in the entire reception team should be organized to review the regulations on reception work for foreign affairs, and they should also understand the basic status quo of current Sino-Japanese relations and some basic situations of Japan at home and abroad.
Secondly, it is necessary to understand the situation of foreign guests in detail, including the number, gender, age, identity and purpose of the foreign guests. It is necessary to properly understand Japan's political economy and cultural customs, draw up a reception plan, and do a good job in all aspects of contact and preparation, including food accommodation, pick-up vehicles and meeting leaders, as well as schedules for visits, visits and business negotiations of foreign guests.
Reference Answers
1. Multiple choice questions (1 point for each question, 15 points in total)
1.C 2.A 3.B 4.B 5.C 6.D 7.A 8.A 9.B 10.C 11. B 12.A 13.C 14.D 15.C
2. True or False Questions (1 point for each sub-question, 10 points in total)
1.√ 2.× 3.√ 4.√ 5.√
6.× 7.√ 8.× 9.√ 10.√3
. Fill in the blanks (1 point for each blank, 15 points in total)
1. Comprehensiveness 2.
History 3.
Intermediary layer
4. Ten items
5. Staff
6. Emotion
7. Knowledge and ability 8.
Emotion
9. Special investigation
10. Information carrier 11.
Basic links
12. Emotion
13. Decision-making 14.
Decision-making command
15. Scheduling work
Explanation of nouns (5 points for each question, 20 points in total)
1. The expressive ability of the secretary
The secretary's expressive ability includes two aspects: oral expression ability and written expression ability. Oral expression ability is the ability to use oral language to express thinking. Secretarial personnel cannot do without verbal expression in the work process of conveying the feelings from the top to the bottom. Such as reporting work, making suggestions, conveying instructions, communicating and coordinating, receiving visitors, etc., all require the use of oral language for correct expression. The secretary's verbal expression requires quick response, clear and natural, accurate and concise, and methodical. Writing ability refers to the ability to express in writing, that is, general writing ability. Writing ability is the basic skill of secretarial personnel. Secretarial personnel often need to write various manuscripts according to the leadership's instructions and work needs, and the scope of writing is very wide. This requires that the secretary should not only have general written expression ability and writing skills, but also be familiar with writing in various applied styles, such as general official documents, special official documents and official official documents.
2. Individual interviews
Individual interviews refer to selective interviews with a specific individual with a vivid personality who has a specific social relationship and environment.
3. Coordination
In a general sense, coordination is a way of behavior in which the subject and the object communicate with each other to achieve a common purpose and find common ground, so as to achieve a certain balance and achieve a certain tacit understanding. Coordination is not only a means for leading organs to organize social activities, but also a basic working method for effective administrative management. Any leading organ must regularly coordinate its various agencies, tasks, and personnel in various fields in order to make it operate in an orderly manner, work together, cooperate with each other, and jointly complete tasks.
4. Meeting Meeting
refers to a meeting between the two parties. Whenever a high-status person meets a low-status person, or the host meets a guest, it is also called an interview or a summons. Conversely, when a low-status person meets a high-status person or a guest meets the host, it is called a meeting or a visit.
V. Short answer questions (6 points for each sub-question, 24 points in total)
1. The setting of the secretarial organization must follow the principles of adaptability, simplification, and high efficiency.
The so-called adaptability principle refers to the setting of the secretarial organization to meet the needs of the leadership's decision-making and management work. The size of the secretarial organization and the number of personnel depend on the ranks of different organs and units and the needs of their work tasks. Secondly, the adaptability of secretarial institutions is also reflected in the fact that it varies with time, place and conditions, and has a certain degree of flexibility. The so-called streamlining principle means that the secretarial organization must be streamlined. Its purpose is to reduce layers and links, which is conducive to efficient operation.
The so-called principle of high efficiency refers to the setting of the secretarial organization, which must strive for high efficiency. To achieve high efficiency, we must pay attention to the optimization of the secretary group structure and give full play to the overall effectiveness of the secretarial organization.
2. The secretary must do a good job in investigation and research, scientifically study and solve various phenomena and problems in social life under the new situation of reform and opening up. In practice, the principles of objectivity, practicality, mass and comprehensiveness must be followed.
3. The nature of the meeting: The meeting is an important form of implementing the principle of democratic centralism, promoting democracy, and implementing collective leadership; it is an essential means of implementing modern management functions such as decision-making, planning, organization, command, control, and coordination; It is an effective way to policy, unify thinking, discuss and make decisions, arrange work, communicate information, and coordinate overall.
4. Secrecy work has the characteristics of politics, mass, closeness and relativity. ① Political nature is the most prominent feature of secrecy work. Because secrecy work is part of the work of the state, it plays a very important role in defending against powerful enemies outside and ensuring social stability inside. Especially since the Third Plenary Session of the Eleventh Central Committee, with the shift of the focus of the work of the party and the country, escorting reform, opening up and socialist modernization has become the central task of our country's secrecy work, and its political color has become more vivid. ② Mass nature means that the secrecy work must adhere to the mass line, and relying closely on the masses is a reliable guarantee for doing a good job in secrecy work. This is because state secrets that are closely related to the interests of the broad masses of the people exist widely in all walks of life, and only by mobilizing the masses to join the ranks of secrecy work can the secrets be kept to the maximum extent. ③The closed nature of confidentiality work is determined by the essential nature of secrets. The so-called secret refers to information and things that can only be grasped by a very small number of people within a certain period of time. If this kind of secret is not kept or protected, once it is known to outsiders, it is a leak. If it is made public in society, it will no longer be a secret. Therefore, in the final analysis, the work of secrecy is to take various precautions against one's own secrets, so as not to let them leak out. ④ Relativity refers to the timeliness and certain regionality (namely the scope of confidentiality) of confidentiality work.
6. Case questions (16 points in total)
The reception of foreign affairs is a very important task in the secretary's work. I should start working from the following aspects. First of all, the comrades in the entire reception team should be organized to review the regulations on reception work for foreign affairs, and they should also understand the basic status quo of current Sino-Japanese relations and some basic situations of Japan at home and abroad. Secondly, it is necessary to understand the situation of foreign guests in detail, including the number, gender, age, identity and purpose of the foreign guests. It is necessary to properly understand Japan's political economy and cultural customs, draw up a reception plan, and do a good job in all aspects of contact and preparation, including food accommodation, pick-up vehicles and meeting leaders, as well as schedules for visits, visits and business negotiations of foreign guests.