foreword
CRM (Customer Relationship Management) management system is a software system for managing customer relationships. By collecting, organizing and analyzing customer relationship data, it helps companies better understand customers, improve customer satisfaction, improve customer service levels, and establish long-term Customer relationship, improve the sales and service efficiency of enterprises.
This system is a customer relationship management system developed based on likeadmin-Java. It supports terminal WeChat applet + WeChat official account + H5 webpage + PC management background, provides all front and back without encrypted source code, and uses it to manage and analyze customer status. Interactions and data across the entire customer lifecycle to improve customer satisfaction, increase efficiency and drive revenue growth.
support terminal
This system supports terminals such as WeChat applets, WeChat public accounts, H5 webpages, etc., data interoperability, and perfectly meets the needs of users
CRM Management Homepage
Provide enterprises with a comprehensive management perspective, empower enterprises with better customer communication capabilities, and maximize customer profitability
CRM function brain map
Introduce you to the functional characteristics of the CRM customer relationship management system
lead management
Manage multi-channel clues in a unified way, record new clues anytime and anywhere, prevent forgetting, contact customers anytime and anywhere, record contact content, mark clues anytime and anywhere, record customer feedback, and support one-click clue transfer to customers
customer management
Through the management of customer information, follow-up process, related business opportunities, contracts, etc., establish a close connection with customers. Effective lead management is the most effective way to generate more sales opportunities
Contact Management
Collecting data through a unified platform not only ensures the integrity of internal data, but also enables collaborative management. Contact information is no longer kept in the hands of only one person, but a resource that can be shared.
Business Opportunity Management
Help sales manage the customer resources in hand, follow up the process and associate business opportunities through customer information. Contract management, etc., establish close linkage with customers, and win a strong competitive advantage.
contract management
Establish a standardized enterprise contract management system, standardize the contract management habits of all business personnel, track the completion of orders at any time, control the actual execution of orders, and timely feedback order abnormalities, so as to record, track and control the order execution process anytime and anywhere
Payment management
Associated with contracts and customers, it is convenient for sales to better review the whole process of the overall customer from follow-up to transaction. The amount of each contract that has been paid and the amount that has not been paid is clearly displayed.
likeadmin is a set of rapid development general management background, based on the MIT protocol, free to use, there are multiple versions, interested friends can go to the official website to see!