Bank of Jiangsu reached a cooperation with Analysys Qianfan to create a "new sample" of financial services

Analysys: The in-depth cooperation between Analysys Qianfan and Bank of Jiangsu is also an important strategic determination of Bank of Jiangsu in terms of service level and service quality—that is, to continuously tap the retail potential and firmly adhere to the strategic goal of "expanding retail business and deepening customer management" , customer-centered, precise service in the consumer finance segment, continuously deepening the transformation and development of "smart retail", flying both online and offline wings, and achieving a historical new breakthrough in the scale and efficiency of retail business.

With the in-depth advancement of technological transformation in the financial industry, "online" and "contactless" financial services have become the basic needs of customers, and the banking industry has also promoted digital and intelligent transformation to unprecedented heights. Improve the strategic thinking of "digital intelligence" through aggregation, and accelerate the exploration of "digital intelligence and smart digitalization".

Since its establishment, Bank of Jiangsu has continuously innovated and launched online intelligent products to improve customer experience and business efficiency, and has accumulated a number of achievements in digital and intelligent transformation. "Transition to "digital intelligence" to provide customers with more efficient and intelligent financial services. This also means that Bank of Jiangsu urgently needs to improve both service level and service quality.

The in-depth cooperation between Analysys Qianfan and Bank of Jiangsu is also an important strategic determination of Bank of Jiangsu in terms of service level and service quality—that is, to continuously tap the retail potential and firmly adhere to the strategic goal of "expanding retail business and deepening customer management". Focusing on customers, accurately serving consumer finance segments, continuously deepening the transformation and development of "smart retail", flying both online and offline wings, and achieving historical new breakthroughs in the scale and efficiency of retail business.

Analysys Qianfan, based on years of research and accumulation on the digital economy, can help financial institutions comprehensively quantify the user experience of financial APPs, discover experience shortcomings, guide product function iterations, comprehensively improve user experience levels, and accurately understand changes in the financial market and trends, grasp the flow, behavior and preferences of financial digital users, track the business strategies of competing products, and provide financial institutions with a full range of customer acquisition solutions.

In addition, through relevant indicators such as user initiation, user usage, user activity, and user preference in Analysys Qianfan, it continuously optimizes its own service capabilities and APP user experience, improves user stickiness, enhances product attractiveness, and builds a user-centered scene ecology .

In the future, Analysys Qianfan hopes to work with Bank of Jiangsu to create a new fintech ecology and provide customers with comprehensive financial services with full life cycle, full products and all channels, which will not only help Bank of Jiangsu bring more and more value to customers, It can help Bank of Jiangsu to tighten the bond with users.

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Origin blog.csdn.net/qianfan_analysys/article/details/129745378