process
The most important thing: Incorporate the purchasing department into the entire third-party purchasing program as early as possible
Project Preparation - Determine whether to source:
- Identify needs with business units.
- Confirm the development cycle and development cost according to the requirements.
- Communicate the result of 2 with the business department to see if the business party can accept it or not, go down.
- Initial contact with 2-3 external system suppliers to understand their system functions and approximate quotations.
- Evaluate with business units and leadership, and give final opinions on self-research and external procurement.
Project Preparation - Screening to identify target suppliers:
- Project approval, docking with the procurement department, and the procurement department will lead the entire procurement project.
- Identify project members, including business line leaders, backbones, product line leaders, product managers, and the heads of other systems that need to be connected internally.
- The core requirements that need to be realized are clearly defined, collected by the business line, and reviewed by the product line.
- Clarify project goals: what needs to be achieved and the final quantifiable result
- Define project milestones: include milestones for each phase
- Supplier-related processes: Supplier product promotion - "Business department trial - "Critical path scenario experience - "Q&A - "Quotation
- The product line needs to organize the comparative analysis of each supplier, including quotation, supplier background, R&D capability, team situation, and historical success stories. User experience reports, feature-requirements analysis, etc. (Give 1-2 preliminary suggestions)
- leaders make decisions
Project Preparation - Signing the Agreement:
- It is necessary to clarify the funding body and confirm whether there is a budget. If the budget is insufficient, a budget request needs to be submitted.
- The contract is subject to procurement negotiation and legal review.
- Suppliers need to provide before signing an agreement.
- Full quotation: including the detailed cost of each service from the first year and the following year.
- Main contract: standard standard contract.
- Product landing plan: including time, milestones, deliverables, staffing and responsibilities of both parties.
- Requirements document: in what time, which requirements are met, including interface requirements and second-opening requirements. (And make it clear that all the requirements contained in the requirements document are within the scope of the main contract quotation, and there is no additional charge)
- CMS service: case sharing, operational data analysis, new function training and other services that are more than daily operations.
- SLA Agreement: Service Quality Agreement, which specifies the quality of service provided by the supplier
- For all the above preparations, you can consult the internal procurement department for advice.
Company software development path
- Start-up stage: no system, purely manual
- Initial stage: Operators and managers began to try some external software to simplify their work, and gradually formed a set of operating procedures that combined manual and small software
- Preliminary exploration stage: If the company has certain development resources, it will consider the operation process organized in the initial stage to form a complete system solution
- Development stage: During the rapid development of the company, the business rules have undergone rapid changes. The system designed in the preliminary stage is constantly adjusted and tinkered, and gradually becomes bloated and difficult to maintain.
- Transformation stage: Because the system in the development stage has gradually been unable to meet the growing business needs of the business, the entire old system is facing reconstruction or external acquisition of mature systems. At this point, according to the company's R&D capabilities and the SAAS maturity of the system itself, it will eventually be determined to be refactoring and outsourcing.
- Mature stage: The company reconstructs or acquires a mature business system, and continues to innovate and optimize it on this basis. If you choose to purchase from outside, you will gradually internalize the functions of external saas products.
The meaning of outsourcing
Exploring products and businesses at a low cost to pave the way for self-developed products
1. Learn how external suppliers design the system functions of each module and how to combine the system functions.
2. Learn how external suppliers operate the system, and obtain the best cases of business system operation.
3. In the process of using external suppliers, the business party is familiar with the systematic operation method.
4. In the process of using external suppliers, the business side deeply understands the actual business needs and summarizes the core pain points.