what's the hell

It should be concise and concise. An explanation that a user does not understand. No matter how beautiful the words are, it is just a fart according to the script. It should be guiding. , the last one is the problem of workload. In fact, the most ideal way is to use automation to make operators unemployed, so don't worry about workload. Reducing workload means that you may lose the meaning of existence at any time. Your users are not gods. It is normal to not even understand the simplest technical knowledge, so why sometimes the best software is the idiot software, if the user finds it difficult to use, and still finds it difficult to use after reading the manual, it can only mean that the system is too rubbish