Test-Is the user experience reasonable?
Good article:
https://www.360kuai.com/pc/95bab86be14e98bd4?cota=4&tj_url=so_rec&sign=360_57c3bbd1&refer_scene=so_1
user experience?
User Experience (UE/UX) is a purely subjective feeling established by users in the process of using a product.
User experience in the testing process refers to the usability test of the product.
Question 1: Reasons for poor user experience
1. User experience is more about interaction, and the requirements are not detailed, leading to a lot of interaction is more freely played by development
2. Think from the user's perspective, consider yourself as a user, but Some are related to professional fields, and they don’t know the user's usage scenarios, so they can’t think about it more appropriately from the user’s point of view
. 3. Ignore the user experience in the testing process.
Question 2: Is the user experience good and how to grasp it?
Purely subjective feelings-"Different from person to person, the test results have a certain orientation-"How to evaluate the accuracy of this test result? -"The test result is uncontrollable, and the test result is not standard?
Reference Principles of User Experience Testing: Nielsen's Top Ten Interaction Principles
Nielsen (Jakob Nielsen) is a PhD in human-computer interaction.
Principle 1: The state is perceivable
Definition: Inform the current state of the system and let the user know the operating state.
——The user knows what operations need to be done for a certain function, and each step of the operation is clear and knows exactly how to do it.
The status of the user's process can be clearly informed of the overall registration process status of the user through the step bar.
Principle 2: Close to the user's cognition
. All performances and expressions of the design should be as close as possible to the user's environment (age, education, culture, and time background), and the operating functions of the real environment are ingeniously transformed into online functions to make them close to the user. Use professional terminology that users can understand. When it comes to professional language, it should be transformed into a language familiar to users, instead of using second-world languages.
Principle 3 Operation is controllable
Definition: For the user's misoperation, the function of secondary confirmation or cancellation is provided, which can improve the controllability of the user's operation.
Principle 4
: Consistency Definition: Follow a unified product design specification/logic. The consistency here includes consistency between products and cross-platform products.
Principle 5 Error-proofing
Definition: Set up an error-proofing mechanism to reduce user mistakes. Provide remedial measures for users who have made a mistake.
Principle 6 Recognition is better than recall
Definition: Reduce the user's memory load, and give users the information they need to obtain at the right time.
Principle 7 Flexible and efficient
Definition: Provide flexible operation and efficient information acquisition capabilities.
(1) Simple operation method
(2) For
Principle 8 Aesthetics and the principle of minimalism
Definition: Keep the most important information of the product, if it is not the highest priority, do everything possible to avoid affecting the simplicity and beauty of the product.
Simple + beautiful
Principle 9 Fault Tolerance
Definition: When a user encounters a problem during the use of the product, the user should be informed of the cause of the problem in a timely and accurate manner.
The input field has format verification. If the input is unreasonable, the user needs to be notified in time. How to deal with it?
Ten Principles of Humanized Help
Definition: Provide necessary help instructions when users need them.