Splashtop Business Access is an excellent remote access software that enables individuals and teams to access remote computers quickly, simply and securely. Splashtop Business Access is a better alternative to LogMeIn Pro and GoToMyPC, with more powerful functions and a lower price.
The following are common questions and answers for Splashtop Business Access.
1. Is it possible to bill monthly?
Sorry, we can only bill annually. Our business subscriptions are billed annually, so we can provide more favorable prices.
2. How many computers can I access at one time?
You can access any one or more computers at a time on one computer (Solo can access up to 2 computers, and Pro can access up to 10 computers); or access one computer at a time from a mobile device.
3. What if I need to access more than 10 computers?
Just add more user licenses. Two user licenses allow up to 2 people to access 20 computers. 10 user licenses share access to 100 computers. If you provide computer support to others as an IT or support professional, we recommend that you use Splashtop SOS. For MSPs that support other companies, we recommend using Splashtop Remote Support.
4. Can multiple users access the same computer?
Yes, with Business Access Pro, all users and computers are in the same account. Purchase a Pro subscription for 2 users, and these users can access a combination of 2 × 10 = 20 computers. You can define which users can access which computers. Two users can even remotely access the same computer at the same time.
5. How to upgrade or add to existing subscription?
In the background of the splashtop account, click the account name in the upper right corner, and then select subscribe.
6. What is a "user"?
"Users" are individuals who log in to the Splashtop account with their email address. For example, user Bob purchases a subscription, and then Bob can access up to 10 remote computers. If Vivian wants to access the computer remotely, you need to subscribe to Vivian separately.
7. Where can I download Splashtop?
You can download Splashtop on the official website of Splashtop or the mainstream application market. Among them, the control end needs to install Splashtop Business App, and the controlled end needs to install Splashtop Streamer. The console supports Windows, Mac, iOS, Android and Chrome browser/Chromebook; the console supports Windows, Mac and Linux computers.
The above are answers to frequently asked questions about Splashtop Business Access. If you still don’t know, you can go to the official website to consult customer service and answer one-on-one.