Open source software, English representation is open source software, referred to as OSS, direct literal meaning is open-source software.
Open source software is high controllability, reduce risk, with the source code so that customers can control those business tools they rely on the survival, customers can maintain their own or find someone else to improve it to meet their own requirements, completely solve the software vendors dependency problems; secondly effective development model, more independent peer review of the code and dual design and other factors, making the open-source software has great advantages in reliability; Finally, open source software can be in contact with the source code for security patches to that is a very important advantage.
This model, in a foreign country is very common.
CRM (Customer Relationship Management), customer relationship management. First of all, it is a customer-centric business strategy, information technology as a means to redesign business functions, and workflow restructuring. At the same time, it is a management system, with information technology tools to help enterprises optimize management processes.
CRM open source version of the low cost, it is good to have their own R & D team of companies. Therefore, there are many companies choose open source CRM, let's take a look at the advantages and disadvantages of open source CRM.
Pros:
Free open source CRM, enterprise-ready open source code for secondary development, to meet the individual needs of the operator. Companies can build their own operating environment, to protect sensitive trade secrets.
Cons:
Free open source CRM, generally do not provide technical support, requirements analysis, development, maintenance requires specialized IT personnel, technology companies can be secondary development, open source CRM otherwise difficult to meet the basic functions of an actual business enterprise demand.
Although the free open source CRM, low cost, but to spend a lot of time costs, in addition to ongoing maintenance and software upgrades are more troublesome, it is recommended no technical support team of companies do not consider open source CRM.
Jane letter software for enterprises to provide long-term enterprise management software (CRM / HRM / OA / ERP, etc.) the development, implementation, marketing, consulting, training and services in one of the information services. Jane benefit from the development of the letter of open source, open source will be back.
Simply select the letter CRM core products in a permanent form of free open-source, pushed to the majority of SMEs use, hoping to always real help customers improve the management level and create more customer value. Jane letter CRM open source version also provides technical support for installation, download the current open source systems reach more than 200 million times!
Furthermore, in addition to providing simple letter CRM open source version, also offers Ultimate, cloud platforms, and custom development.