Salesforce system administrator Examination Program
Salesforce system administrator specifically with Salesforce experience and are constantly looking for ways to help people get their companies more features and design. Exam covers the entire applications and features available to end users, as well as sales management cloud, cloud and collaboration cloud service configuration and management options.
Salesforce Certified System Administrator certification program consists of two:
- Salesforce system administrator certification , which focuses on the common features of Salesforce operation and maintenance;
- Salesforce senior systems administrator certification , has acquired Salesforce Certified Administrator for Salesforce configuration maintenance, system management can demonstrate an understanding of best practices, and be able to use the advanced features to solve business problems.
For the crowd
General knowledge of Salesforce Certified System Administrator candidate should have the end-user features that are available, as well as configuration options available to Salesforce system administrator. Candidates should be able to use the current Salesforce Salesforce environment maintenance function, common response to business needs and system management functions.
In addition, the candidate should have six months or longer Salesforce system administrator experience and should be able to successfully use the task Exam Objectives of this guide listed.
The goal of this test guide
This exam guide is designed to help you assess whether ready by Salesforce system administrator exam. This guide provides information about Salesforce system administrator exam target audience, information document recommended a complete list of the training and exam objectives - all of which are designed to help you achieve a passing score.
We strongly recommend to combine the practical operation of the system, training courses and self-study and other ways to increase your chances of passing.
About the exam
Exam content: 60 multiple-choice questions (single choice and multiple choice)
long exam: 105 minutes
passing score: 65% (correct answers 39 questions)
examination registration fee: $ 20
make-up cost: US $ 100
examinations: the designated test center, or webcam regulatory environment exam
references: Do not reference a paper or online information during the exam
to take the exam Prerequisites: no need to perform other certification exams; strongly recommended to attend relevant training courses.
Test center or at home, exam registration operation process : https: //mp.weixin.qq.com/s/Y3wJ98zhhuhvPRmgWktYvA
Free exam:
March 2018 launch, more than 1,000 questions, also mixed a little bit old, it needs its own recognition of
the link:
https://www.exam-labs.com/exam/ADM-201
Pay exam:
pay, a lot of relatively high quality, the organizers have also been updated maintenance. I also brush exam test here before. Compare recommend everyone, this link needs to be copied to the micro open letter, the organizers are based on micro-letter ecology.
Links:
https://dwz.cn/dcmvdglP
Syllabus
Environment setting (3%)
- Setting Description Company information (for example: the fiscal year, operating time, multi-currency management, organizational default setting).
- Distinguish the various interface features administrator controls, including some hidden settings (for example: user interface settings, search settings, list view, page layout).
User settings (7%)
- Set up and maintenance of the user's steps (for example: assign user licenses, lifting the user to reset the password and lock).
- Learn to activate, deactivate, and freeze the user's meaning.
Security and access (13%)
- Explain various environmental security controls (eg: password, IP restriction identification, network settings).
- According to a given user demand scenarios, based on the features and functionality of Salesforce sharing model, using appropriate access control (for example: OWD, roles and role hierarchies, manually share, and share a common set of rules).
- In a given scenario, and various profile setting permission settings to determine how to properly use a custom profile or permission set.
- Describes how to use folders to manage communications templates, dashboards and reports.
Standard and custom objects (14%)
- Description of standard objects architecture and relational model.
- Instructions on how to create standard and custom objects, delete custom fields and page layout, and understand the implications of deleting the field.
- In the given scenario, determine how standard and custom object creation and distribution of page layout, record types and business processes.
Sales and marketing applications (14%)
- In the given scenario, determine the function and meaning of the sales process.
- In the given scenario, use the tool to determine the appropriate business opportunity sales management capabilities, and learn about when you should use the products and price books.
- Describe the potential customers automation tools and campaign management functionality.
- Description Salesforce content management functions.
Service and support applications (13%)
- Description of case management functions (for example: the flow of cases, case reviews and case settings).
- In the given scenario, determine how to use the automated case management (for example: Case assignment, automatic response, upgrades, Web-to-Case, Email-to-Case, Case team).
- Description Function Salesforce knowledge base.
- Describe the function of community applications (for example: the idea Idea and answers Answer).
Event Management and Collaboration (3%)
- Description of the activity management functions (for example: administrative tasks, events, public calendars, multi-day event).
- Chatter described functions (for example: post Feeds, group Group, Follow, and Follow permissions).
Data management (10%)
- Description Import, update, upload and bulk considerations when deleting data (eg: CSV files, data quality, field mapping, record ID, external ID, duplicate records).
- In a given scenario, using the data management tool to determine and use cases (e.g.: DataLoader, data import wizard).
- Description meaning and data validation tool.
- Different methods described backup data (for example: data export services, data export, Dataloader).
Reports and dashboards (10%)
- Description Create custom report or available options (e.g.: report type, report formats, fields, aggregate data, filtering data, graphs, and subscription conditions highlighted).
- Impact statements describing a shared model.
- Described options available when creating and editing a dashboard (e.g.: dashboard components, data source, a chart type, and operating the user subscription).
- Description custom report types of functions.
Workflow / Process Automation (8%)
- In the given scene determines the appropriate automation solutions functional workflow / process.
- Description Function approval process and use cases.
Desktop and mobile management (3%)
- Description Function Salesforce mobile applications.
- Description Salesforce Lightning for Outlook installation and synchronization options.
AppExchange（2％）
- Determining AppExchange application use case.
Maintenance Salesforce Certification
One of the benefits has certified Salesforce is always up to date on new product updates. Therefore, you need to complete three modules each year to maintain certification administrator at the Trailhead.
Be careful not to let your hard-earned certification expired! If you do not complete all maintenance requirements before the deadline, your certificate will expire.
