Fifth Lecture focuses on those qualities as a product manager should seize the user, what kind of attitude should be used to communicate with the user, like if the sales staff to continue to sell to the user, so that users can easily establish a defensive posture thus passed to the product manager wrong or untrue information, which will affect the assessment of a product and correct. So a good product manager, you should really be able to appreciate the idea of the user's subconscious, from the user itself, so that users feel is a safe and harmonious communication, so as to get the right feedback, rather than allowing users to produce any of their own contradiction.
In addition, many subconscious is formed in childhood, so from childhood to get to know a person, is very helpful. You can also go to a "hypnotic" For a person to smile and repeat these two methods, that is to bypass the defense, to achieve true interaction.
Lecture to our understanding of the concept of the role of survival, I think we are in pursuit of the ideal of their own, want the struggle to realize their value, which is right, which is the premise of going through education, education the goal is to make a person an ideal role, Liang believes that education is against humanity, we need to overcome some of the weaknesses of human nature by norms and constraints, this will be closer to the ideal role we imagined.
The products do just the opposite, we want to understand the user's true feelings, you should know to be the role of communication, interaction, the user should not give too much pressure, so that they can express naturally, this will allow them to accept yourself, get honest feedback.
