- The first issue, but also the easiest to solve the problem is: there is a problem error message. Because of these problems it has helped us to locate the error.
Core solve such problems is to quickly find technical documentation error codes. Each software product has a corresponding technical documentation, technical documentation treat to be able to quickly index to relevant information in the event of a problem.
This requires usually more shopping these technical documentation, familiar with the technical documentation, it can quickly index, because sometimes rely on keyword search is very time-consuming.
Most of the time, because we often can not find the information.
- The second type of problem, no error message.
Way to solve such problems, help us locate the error is to check the log, so it is necessary to know where we were able to clear the log files in the software.
After getting the log files, we also need to understand the principles of operation, otherwise, will be confused.
- The third problem, the problem is difficult to locate, but also the most difficult problems is the test of technical competence.
The core problem is to locate the problem, if a problem is difficult to locate, we will use one method to troubleshoot rule out the possibility. Strong technical ability to run one will know the underlying logic, it is able to narrow the error.