https://blog.51cto.com/13969817
If the enterprise digital transformation, using Office 365 is used as the internal office, collaboration and document management platform, when multiple users report Outlook problems, as Office 365 IT admin, we need to how to identify, troubleshoot to solve the problem it ?
The most common reason may be that their Office 365 resource links interruption or failure, in order to help diagnose the problem, you can use the Remote Connectivity Analyzer to help you troubleshoot connection problems Exchange Active Sync or Office 365 and other products, but also directly to the site: https://testconnectivity.microsoft.com/ to diagnose:
- Exchange ActiveSync connection
- Exchange Web Services connection
- Microsoft Office 365 connection
- Internet Outlook problem
Provide appropriate solutions based on the results, now we come to the "Office 365 is an example Outlook Connector"
After clicking "Next" to enter the appropriate credentials, click Verify.
After performing the test is completed, you can view the test results.
Visible, although the connection test is successful from the figure, but there are still some warnings, because you can see these results in the DNS, so we will be ready to verify Office DNS 365 on it
Without any errors. Description Outlook connection is normal, you can continue troubleshooting from elsewhere.