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1. Knowledge Management

   Knowledge is the result of human thinking collated data, information, image, intention, value standards and other symbolic product of society, etc., invisible

2. Knowledge of the characteristics

   Non-expendable; irreversibility; non-scarcity; Shareability; irreplaceable; complementarity; value-added; intangibility

3. Knowledge Classification

   1. Property division

      Factual knowledge; skills and knowledge; human knowledge; knowledge of the principles

   2. Knowledge manifestation division

      Explicit knowledge is also known as coding knowledge; tacit knowledge, also known as non-coding knowledge

4. Knowledge Management Features

   Knowledge management is a new management model

   Extension and development of knowledge management is the management of information

   It is closely related to knowledge management and human resource management

   The goal of knowledge management is to increase the value of the business by sharing knowledge and innovation

   Knowledge management is a spiral cycle process

   Spiral cycle: Knowledge externalization (tacit knowledge converted dominant); knowledge of the (dominant convert invisible); connectorized (explicit knowledge fragments dominant overall conversion); in common (integral invisible invisible fragments converted to )

5. Knowledge Management

   Knowledge acquisition and processing

   Storage and accumulation of knowledge

   Dissemination and sharing of knowledge

   Application and innovation of knowledge

6. Principles of knowledge management

   Accumulation principle (the foundation ); trust principle (premise) ; exchange principle; principle of sharing; innovation principle (the ultimate goal)

7. Significance of Knowledge Management

   Knowledge management is the inevitable result of the resources to adapt to environmental change

   Knowledge management can help business innovation

   Improve the adaptability of enterprises

   Improve production efficiency