windows zip unzip the file name may be different coding

Upload pictures in the client environment zip file, select the local code, and the server will be encoded to decompress the file name converted to utf-8 encoding, 

Using iconv function, found transcoding resulting file name some normal, some empty,

By copying the archive file name and then save to txt, txt unicode characters indicate the presence of my text, 

The last solution, is to ask customers to manually re-enter the picture file name, file name encoding to avoid differences