Software
- Measurement & Automation Explorer (MAX)
Driver
- NI-VISA
Detailed questions
- In NI MAX, the equipment and the serial interface is not available or missing, or I can not create a new serial port.
- When I opened the MAX, I can not see the serial COM port of the computer.
- Before I saw my serial ports on this computer, but after the operating system update, I never see.
- I can not choose the serial port VISA resources in LabVIEW.
- NI MAX is missing from my serial devices.
solution
This problem is usually due to the NI-VISA driver is not installed properly due. You must install the NI-VISA version 4.1 or later to resolve this problemTo check whether the NI-VISA installed, open the NI M AX , expand Software ( Software) tab, then check the NI-VISA whether as part of the installed software .
If NI-VISA version 4.1 or higher installed, try uninstalling the program from the Control Panel Options >> repair NI-VISA . If not, try to upgrade is compatible with your operating system, the latest version of VISA .
Related Information
If NI-VISA is not installed, MAX can not access or create serial, GPIB-VXI or TCP / IP interface.Note : a separate installation of NI-VISA runtime engine does not allow you to access the serial port or create in MAX; only the full version of NI-VISA to provide this functionality.
If you've tried these troubleshooting steps but still can not see your device, try to force re-install VISA driver or connect to your device with other computers.
https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z000000P6soSAC&l=zh-CN