When the user is to communicate. As a programmer, you may be very fond of and who have expertise together to discuss. But as a customer, basically not a computer language. So we have to convert our language and thought. Customer point of view to have to explain to customers that we have thought. So there are a lot of times we have to understand our customer's company background, philosophy, organizational structure and operating mode. We have to cater to their work habits and explain to them the design. The main concern was that there was a dynamic competitor. What competitors are doing, we care about what is to be considered. Finally, this paper has two summary:
Customer outward manifestation at the corporate level, the internal mechanism and operation of tube
management tools.
Customers in the project have explicitly demand that may occur and require
demand, and customers around its corporate behavior (and direction) of the proposed
requirements