In a training on quality just to participate in the initial work, the first time I heard "zero defect" is the word muddle, as a concept to write down the title. Rereading this year "quality free" is always skeptical about the part of the zero-defect, recently read "doing things right the first time" on the "zero defect" There is a more detailed explanation, I began to believe that "zero defect" meaning and feasibility.
Values
I have been for chicken soup with positive energy doubts, just think a lot of obscenity products, fabricated or repeated the baseless assertion that can not verify the story. Even in "doing things right the first time" A lot of this is difficult to convince me of the story of this book, too. But after observation of things around, to sum up experience and interpretation of historical events, I recognize the concept can have a huge impact, like a seed grow into heaven tree.
Chinese soccer team into the 2002 World Cup, when there is a best-selling book printed with the head coach Milutinovic, entitled "The attitude is everything." I think this boy's book was definitely a problem, as multiple-choice questions in a "everything" is wrong, then do not read this book and now can not find this book. Now I think perhaps there really relevant.
Longer refer to "doing things right the first time" a paragraph in the book to illustrate the impact concepts and ideas for the real world is concrete rather than remain in the text and verbal
Any a force has its traditions, temperament, personality. This temperament and character are often formed when the force, the first commander of the character and temperament of the decision, he gives this force into the soul. Since then, regardless of the passage of time, personnel change, the force of the soul forever. It turns out that a force has a fine tradition, often with soil culture hero, the hero appears (or good soldier) is often not the individual forms, but the groups. They receive the same tradition, the same performance and develop a temperament.
I understand the "zero defect"
I always thought "zero defect" is a utopia, is a distant goal, we need a huge effort, to continue moving forward closer and closer to the end before. There are certainly a lot of programmers have similar ideas, we can not imagine a bug-free program is how to write the great God created the world as there are unsatisfactory bug.
The reading I discovered defect is a concept, an attitude .
Learn about the history and origin of which is better understood, that "zero defect" Crosby was born in family medicine, and the doctor is subject to the requirements of one hundred percent, zero zero deviation, mistakes, mistakes are possible relationship between doctor's life and death. With this background and ideas into the world of engineers, quality is no wonder that can set off the revolution.
Then quoted a paragraph of the book, indicating that different ideas will provide a keynote pad all activities.
Murphy said that if things can go wrong, it must be wrong. If we allow an error occurs, it will really lead to the occurrence of errors, but also produce the "error is difficult to avoid," the conclusion. "The first time the wrong thing to do," tells us that the error can be avoided as long as we firmly believe that the first time you can do things right.
I have been particularly concerned about the efficiency of the things that often toss a variety of software tools, and often write their own scripts / tools that make work more smoothly, automated duplication, saving individual and team time. This year began to realize that one of the biggest key to enhance productivity, time to do it right, do not rework . It is that simple logic, often leading to debt stacking work, thus wasting a lot of time and effort. Time is tight and sometimes even less staff as an excuse to deliver a quality defects things, and bring in more work and wanted very funny.
Practice zero defect
The above-mentioned defect is an attitude , in the "quality free" mentioned several times, zero defect is not a slogan, not to encourage program. When practicing how to avoid forced to become a key point of blind force, I understand that the specific requirements . This is to mention Crosby Quality System Another key point is the quality to meet the requirements , there is no specific start. My idea is relatively simple, the more specific requirements, the better measure whether reached, the better the prevention of defects. The entire goal of a principle SMART, a more comprehensive explanation of what specific requirements yes.
- S (Specific): the target must be specific to a particular standard of performance indicators, can not generally;
- M (Measurable): the target must be measurable, the number of measurable indicators of behavior or verify the information or index data can be obtained;
- A (Attainable): The target must be achievable, can be achieved without the effort;
- R (Relevant): there is a certain correlation with other goals
- T (Time-bound): The target must have clear deadlines
Reference material
- "Do it right the first time" https://book.douban.com/subject/27036431/
- "Quality free" https://book.douban.com/subject/6429613/