Telemarketing robot is no longer unfamiliar areas, many industry insiders have come into contact with electrical pins robots, and we also received a call from a number of robots in life. For example, some companies from hiring, education and training, telephone service, telephone sales and other enterprises. Robot instead of doing the job have been common, but the robot instead of doing a call and conduct marketing operations, such telephony robot really easy to use, this question has been among the industry.
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First thing to mention is that the data center automation, although this concept is not already nothing new, but to bring this technology is to gradually replace the work of employees. Where the robot process automation (RPA) is probably the most important example of technology that dramatically reshaped the IT operating model.
In fact, the concept is very simple robots electricity sales, electricity sales department is mainly used in the enterprise, customer information generally is for data transfer, outbound robot will dial automatically, and can respond dialogue directly with the customer, of course, these data are stored in the robot itself is processing chip. Popular point, the artificial electricity sold into a form of intelligent electricity sales, and the system will auto-reply feature is for a different problem, the machine will automatically be answered, of course, will not solve the problem automatic transfer service manual.
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For traditional businesses, electricity sales robot is increasingly popular. Traditional telemarketing industry, to achieve maximize the performance of the company, can only add more electricity sales staff to achieve their goals. However, with the increase in personnel costs are also increasing. Each provoke a corporate employee, you need to pay a basic salary + commission + allowance + overtime + management + training + telephone + office supplies, etc., this traditional extensive business model seriously restricting the development of enterprises. And optimize the cost price of telephone robot, but also allow more enterprises have tasted the sweetness.
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It appears telemarketing robot to help ease electricity sales business to do three things: optimizing human structure and reduce costs; intelligent electricity sales, ultra-high speed accumulation intention of customers, facilitate transactions singular lift; the staff freed from simple labor, the real development to "sell elite" direction.
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With the development of AI technology, telemarketing robot will become increasingly intelligent. The arrival of the era of artificial intelligence Are you ready?