With the improvement of living conditions and the continuous improvement of living standards, people are increasingly high requirements for community property management, in order to further strengthen the ties with the owners, property companies have been looking for the owners how to better improve service. Hong Rongyuan property and the incognito recently reached a cooperation network for the city center's One line of ants intelligent customer service management system, so that the brand of service capabilities to the next level.
One center is located in Longhua District Longhua Hong Rongyuan offices, with a total area of about 41 square meters, with a total construction area of about 205 square meters. One in the center of one, five, six, seven, nine districts in Hong Rongyuan property build customer service system for the service area under the jurisdiction of the owners, the owners mainly deal with telephone inquiries, complaints, repair and other needs. Ants customer service information, intelligence systems assist the property of each job to improve efficiency and enhance owner experience, Hong Rongyuan to create "life-prosperity," the high standards of service concept.
SaaS model incognito ants intelligent call management system, the server does not need to buy Hong Rongyuan, lightweight on-line, ready to use, the customer service through the gateway to the telephone line to the system, the system 400 access to the agent terminal telephone answering incoming , customer service staff simply log in to your account to online customer service ant pop out incoming customer information, online registration and ticket information. Customer accounts can be set up from work call forwarding function by ants customer service system, the customer service phone calls go to mobile phones, guarantee 24-hour telephone processing, improve the efficiency of customer service, enhance owner satisfaction!
Ants customer service help Hong Rongyuan property to upgrade the customer experience!
Ants customer service call center integration team for many years of product development experience and practical experience, not only for the property management industry, are widely used in the Internet, the education sector, retail electricity providers, finance and insurance fields. Product collection of artificial AI functions, after-sales customer service to solve most of the problems by the robot, improve management efficiency at a reduced cost of service, providing customers with 24-hour service, while providing intelligent Quality of service processes, better upgrade Service Level. Technology to enhance service, traditional call centers are quietly changed, adding artificial AI necessarily improve service added a note shot in the arm for the call center.
"About Hong Rongyuan"
Hong Rongyuan Group founded in 1991, after steady development of secondary in 48, and grow into real estate development, commercial operations, industrial development, finance and science and technology four sections diversified large-scale comprehensive enterprise group. Owned real estate development, design development, construction, decoration, asset management, commercial operations, property management, and improve the whole industry chain operation system, the Group's real estate development companies, construction companies, property management companies possess the national level qualification. One way to create regional benchmarking center, one-center, Hong Rongyuan before the sea financial centers in the urban core area series of large complex.
Ants customer service help Hong Rongyuan property to upgrade the customer experience!
"Incognito on the network."
Micro-service network is a research and development-oriented high-tech enterprises, with 16 national software copyrights, Shenzhen High-tech enterprises, the national high-tech enterprises. Company's core team in the call center industry business for nearly 10 years, serving a total of more than 8,000 domestic enterprises, 250,000 seats, nearly 20 industries.
Incognito is committed to creating converged communications network based, SaaS services as the main communication platform for intelligent enterprise-wide marketing, the popularity of cloud computing, big data and artificial intelligence applications in SMEs. The current products are: intelligent call center, viki intelligent robots, ants customer service, call center nest, voice notification.