Summary: stop boasting, get closer to users, and strive to provide valuable services

  1. Operation summary:

1. There are about 30 starts in the open source market every day. The total number of github/gitee:start is 270, an increase of 140 from last week. Thank you to the R&D colleagues for their recognition of open signing;

2. There are about 5 users who consult one after another every day. I feel that there are more and more customers, and there are still no customers who have completed transactions. This requires a careful analysis of my own shortcomings;

3. When a customer consults us, we first guide customers by adhering to the principle of "If you can use the open source version, use the open source version. If you really need the enterprise version, use the enterprise version." In fact, the number of actual users of the open source tool version has exceeded 1 00;

4. There is still a big gap between product capabilities and brands and the established service providers in the market (seniors such as Fada, eShanbao, Shangshangshou, Contract Lock, etc.), such as poor installation experience, incomplete functions, etc. We need to learn more from them if their services are not perfect and so on.    

 

  1. In the first week of work in the new year, let’s use self-complaints to encourage open signings to become better.

Disadvantage 1: If the user experience is really not good, you should blame yourself, learn, make progress, and accept criticism;

Disadvantage 2: The operation is still very poor. It is not popular but it is popular. We need to deeply analyze where the problem lies. You can’t just focus on yourself and lose touch with users; you must boldly deny yourself and build confidence in a timely manner;

Slot 3: There are problems with internal management. 1. The work goals are not clear, and the updated content cannot be synchronized internally and externally in a timely manner; 2. It cannot be separated from users, and product update iterations must be considered and close to users.

 

  1. Updates for this week’s open signing:

1. The product introduction of the open source market has been optimized to facilitate everyone to understand open signing more systematically;

2. The enterprise version adds in-site messaging service;

3. Optimized the digital certificate service and supported CA event certificates;

4. Complete the technical verification of ofd file digital signature;

5. Optimized several user experience issues in the open source tool version and enterprise version;

6. Several system bugs in the open source tool version and enterprise version have been modified.

  1. Open signing week work contents:

1. Provide digital certificate issuance, digital signature interfaces and SDK services to solve the cross-language and cross-platform issues of electronic signatures, allowing more R&D users to use electronic signature capabilities at a low threshold;

2. Integrate CA long-term certificates and support the platform to set certificate issuance rules;

3. Optimize the corporate seal style: adjust the seal style and font, add information coding to the medal style, and support the generation of oval seals;

4. Modify the PDF editing and signing tools and replace the itext-Pdf tool version.

Written at the end: When doing work, we must always bear in mind the value of "open source and openness". In addition to supervising yourself, you must also dare to accept more supervision. You cannot enjoy yourself without the user. You must boldly deny yourself and build confidence in time, believing that you can do better.

2024, come on !

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Origin www.oschina.net/news/274371