Among the many problems we may face with our smartphones, there is one that is the most worrisome and we are talking about the problem of opening the phone. At Xiaomi we occasionally encounter this problem, which for various reasons makes us worry about our stored files and data.
Although this is an error that is difficult to know its cause, we will work hard to figure it out and provide you with different solutions.
force restart
The first thing we should do when we are faced with a problem before us is to stay calm, this may be a temporary failure that can be solved by simply forcing a restart. In the MIUI layer we can force this even if the phone is frozen or not fully turned on.
To do this we only need to hold down the power button and volume keys for at least 10 seconds, but it is better to hold until you see the Xiaomi logo. The recovery menu will appear, which we must move with the volume keys and accept with the power button. Then we touch the "Restart" option and then "Reboot system". During these steps, if we don't make mistakes in the options, no files will be lost.
Use safe mode to eliminate viruses
Android security is improving and the chance of encountering a virus is low, but bugs in apps can prevent us from accessing our phone. To avoid this, we will use safe mode in Android. This way, only the system will be loaded