Chatbot: Chatbot customer service system



[ Product Introduction ]
     • Name
        Chatbot Live
     • Established/launched in
        2022
     • Detailed description
        ChatBot is an AI chatbot tool launched by livechat. The use of chatbots allows users to interact with customers around the clock. Make it easy for small businesses to leverage the power of AI chatbots to increase customer engagement and overall customer satisfaction through a self-service help interface. Users can use it to create their own personalized chatbot. In addition, dozens of ready-made dialogue templates are provided for various industries, allowing users to easily design custom dialogue scenarios that suit their business needs.

[ Team Introduction ]
       ChatBot, launched by LiveChat, is a powerful and intuitive chatbot application that provides a personalized and intuitive experience. LiveChat's applications are powered by OpenAI's GPT-3.5 and GPT4 models, one of the world's largest and most advanced language models, providing accurate and relevant answers to a wide range of questions.

Product function
  • Build, Test and Optimize : Chatbot’s visual builder enables users to quickly create the perfect AI chatbot without coding. Drag and drop conversational elements and test them in real time to design engaging chatbot stories.
 
  • Teamwork, faster success : Each member of the team has different talents. Chatbots allow teams of users to come together and contribute their expertise to create flawless customer interactions.
 
  • Get more value from the tools your users love : Integrate chatbot software with the marketing, analytics, and growth tools your users already use. Simplify repetitive tasks so you have more time to focus on what matters.


[ Product Price ]
     • Entry version: US$42 per month. 1 chatbot 1000 active chats/month Unlimited number of stories 7 days training history.

     • Team Edition: $126 per month. 5 chatbots 5000 active chats/month Unlimited number of stories Unlimited training history.

     • Business version: $424 per month. Unlimited chatbot 25,000 active chats/month Unlimited number of stories Unlimited training history.

     • Enterprise Edition: Contact ChatBot for a quote. Customizable features. Each paid plan comes with a 14-day free trial.

AIGC is an innovative technology in the field of artificial intelligence. Its basic principle is to use "natural language processing", "machine learning", "deep learning" and other technologies in artificial intelligence technology to conduct in-depth analysis and learning of large amounts of language data. and simulation to realize the understanding and generation of natural language. Simply put, AIGC can automatically generate natural language text, including articles, sentences, comments, etc.

The emergence of AIGC is of great significance. It can not only improve people's work efficiency, but also promote cross-language and cross-cultural communication. AIGC can automatically generate text in multiple languages, which helps solve communication barriers between different languages. In addition, AIGC can also be used in application scenarios such as intelligent customer service, intelligent question and answer, and intelligent recommendations to improve user experience and service quality.

The emergence of AIGC has also brought many changes, the most obvious of which is the change in text generation. AIGC can automatically generate text through models and algorithms based on given input data, which is faster, more accurate and more comprehensive than traditional handwritten text. In addition, AIGC can also be used in image generation, audio generation and other fields, such as text-based image generation, speech synthesis, etc.

AIGC has been widely used in many fields, among which the more powerful fields include:

  1. News media: AIGC technology can be used to quickly generate press releases, summaries, titles and other content, greatly improving the efficiency and accuracy of news media. For example, the Wall Street Journal uses AIGC technology to generate press releases.
  2. Intelligent manufacturing: AIGC technology can help the manufacturing industry achieve intelligent production and management, including intelligent robots, adaptive control systems, intelligent quality management, etc., to improve production efficiency and quality.
  3. Intelligent transportation: AIGC technology can help the transportation field achieve intelligent traffic management and safety control, including autonomous driving, intelligent traffic control, intelligent road condition prediction, etc., to improve traffic efficiency and safety.
  4. Smart cities: AIGC technology can help cities realize smart management and services, including smart public transportation, smart security, smart environmental monitoring, etc.

 

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Origin blog.csdn.net/zxb_1222/article/details/132925118