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Recently, Rongyun's "North Star" data system has completed its functional iteration, and the new module "Data Monitoring Platform" has officially "assumed a new position". Follow [Rongyun Global Internet Communication Cloud] to learn more
Click on the picture to see more details
Previously, the "North Star" system mainly provided customers with troubleshooting services for IM and RTC business problems. When problems such as user connection interruption or delay, abnormal session status, and message loss occurred in the application, developers could use the "North Star" troubleshooting tool to quickly locate the problem. problem, problem solving.
After this update is completed, "Polaris" has become a business assistant with both troubleshooting and global monitoring capabilities. The "data monitoring platform" will help customers fully grasp business performance, discover business problems in advance, and reduce business operation risks through IM data monitoring, API monitoring and other capabilities .
At present, the "data monitoring platform" has been opened to Rongyun Proprietary Cloud customers free of charge, and it will continue to iterate and cover more customer businesses in the future.
Product Lifecycle Management Key Challenges
With the support of professional communication cloud service providers such as Rongyun, it is very convenient to develop an application with IM and RTC communication capabilities, or to allow applications to have social capabilities.
In particular, with Rongyun's in-depth research on social pan-entertainment business scenarios, various scenario-based SDKs that encapsulate complete business logic and core capabilities are gradually launched, and developers can simply access to realize the corresponding business.
But when an app is launched, everything has just begun.
According to Rongyun's "Social Pan-Entertainment Overseas Combat Map", the entire product life cycle includes at least several major stages such as MVP, PMF, rapid growth stage, and mature stage , and each stage has core problems that must be solved and optimized, requiring considerable effort. energy and funds.
Source: "Map of Battle at Sea", move to [Rongyun Global Internet Communication Cloud] and reply to [Map] to obtain
In this cycle, developers need to think, adapt, and optimize at the same time, and data is the most intuitive tool to experience business performance .
The magnitude of IM-related data is huge. How to better count, analyze, and utilize these data to assist developers in making operational strategy decisions and optimizing business systems is an important issue.
Another headache for developers is how to ensure the stability and good experience of the product in the later continuous operation .
This involves two factors. One is the stability of communication services. In this regard, Rongyun has continuously iterated global communication services in recent years. Currently, the V4 version of the global communication network has been launched. The SDK is compatible with 3000+ models worldwide. The crash rate is less than 0.01%.
The second is related to the rapid investigation, location and resolution of operational failures . Especially in the state of high concurrency and large clusters, quickly locating problems is the key to improving the efficiency and experience of SDK usage.
If the developer builds the relevant monitoring platform by himself, it will not only consume manpower and management costs, but also need to pay a lot of storage and computing power costs.
Rongyun "North Star" can solve the above problems for developers.
The core functions of Polaris data monitoring platform
Using Rongyun "North Star", you can easily obtain multi-dimensional data, observe business changes through data curves, combine with operational strategies, etc., guide product optimization and operational strategy adjustments, and effectively improve the efficiency and experience of developer troubleshooting and business analysis .
global message data
You can view the message-related data of individual chats, group chats, chat rooms, and supergroups in the past 7 days, including:
☑Total message volume : total uplink message volume, total distribution message volume, and total downlink message volume
☑Message peak value : uplink message peak value, distribution message peak value, and downlink message peak value
☑ Message volume change trend : The data statistics are at a 5-minute granularity, and you can view the trend of uplink, distribution, and message volume; the message volume per 5 minutes is the total number of messages generated in that 5 minutes
The message data is real-time statistics, and the data is delayed by about 5 minutes.
message data
User online data at the same time
You can view the peak trend of users who are online at the same time in the past 7 days. The simultaneous online users are real-time statistics, and the data is delayed by about 5 minutes.
Data statistics are at a granularity of 1 minute, with a point every 5 minutes , and the graph shows the peak value at a granularity of 1 minute for that 5 minutes.
User online data at the same time
Through the monitoring of these business data, developers can perceive the message volume of each session type and each time period, and can view the daily distribution trend of simultaneous online users, thereby providing guidance for operating strategy adjustments.
API real-time statistics
On the API real-time statistics page, you can view the QPS status of the actual API calls in the past 7 days, assist R&D and O&M in service optimization and perceive the current concurrency of the business.
As shown in the figure below, the left side shows all the Server APIs actually called by the Appkey during the current retrieval time period and the request success rate of this interface.
Click on a corresponding API to display the QPS and error code distribution of the interface in the current query period.
The chart will mark the frequency value of the interface currently set in the Rongyun developer background. When the QPS frequently exceeds the set frequency, the developer can adjust the calling frequency of the corresponding interface in the developer background.
API real-time statistics
Error code statistics
You can view the proportion of error codes of the Server API in the past 7 days, including the proportion of HTTP error codes and the proportion of business status error codes.
The error code statistics are not collected in real time, and are collected once a day, and the API error code distribution of the day cannot be queried.
Error code statistics
Click an error code in the pie chart to view the specific Server API that generated the error code.
Error Code Specific Server API
Click on a Server API to drill down and analyze the time distribution of the corresponding error codes generated by the API.
This API generates the time distribution of the corresponding error codes
Request statistics
You can view the daily request volume statistics of Server APIs that were actually called in the past 7 days.
The statistics of the request volume are not collected in real time, but are collected once a day, and the API request volume statistics data of the current day cannot be queried.
Request statistics
With global visibility and comprehensive monitoring, Rongyun "North Star" provides data support for developers' business development and adjustments, helping developers optimize product performance, maintain competitiveness, and improve user experience.