Hello friends, since the release of the left-handed desktop stock tracking applet, it has undergone many updates, and the program functions have also been qualitatively improved. Dear friends, in the process of using, it is inevitable that there will be various problems. Here, I will sort out some common problems to help you understand the various functions of this program faster. Questions are categorized by category for quick and easy search. Of course, if you haven’t downloaded this program yet, please go to my blog to download it: https://blog.csdn.net/VBcom/article/details/110119470
1. Membership issues
Why is the No.1 software charged?
Answer: Because the servers, domain names, certificates, data and other related services used by this software require operation and maintenance fees, this software charges a certain usage fee so that it can continue to operate and update to provide users with better services. At the same time, in order to take into account the user's usage habits and to repay the old users, the software still provides a maximum of 9 stocks for free tracking.
Does No.2 support price difference upgrade?
Answer: Yes, you can upgrade from a regular member to a senior member, just make up the price difference. Users who have previously opened the proxy server function can upgrade to a premium member for free within the original service validity period.
No.3 There is no user name login function in the software, so how does the software identify the membership information I purchased?
Answer: The membership is authorized based on the authorization code you provided when you opened the account. The authorization code is bound to the computer, that is, the membership authorization you purchased is bound to your computer.
No.4 If I change the computer, will the authorization be invalid?
Answer: All members can renew their authorization for free every 30 days, that is, migrate from an old computer to a new computer for free. Please contact the author for specific migration methods.
No.5 Why is the membership design bound to the computer?
Answer: Since this software is mainly used in the unit computer, and usually there is only one computer per person in the unit, members are bound to the computer. Considering that the computer in the unit may be replaced, and the job may also change, members can migrate for free, see No.4 for details.
2. Software upgrade problem
No.6 How to upgrade the software to the latest version?
Answer: On the main interface of the program, right-click, and in the "About" menu, you can upgrade the program to the latest version with one click.
No.7 What should I do if there is an error in the automatic upgrade and the upgrade cannot be done?
Answer: You can go to my blog and manually download the latest version to upgrade.
3. Functional problems
No.8 What should I do if the stock (or futures) code I need to add cannot be found in the automatic search box?
Answer: Please check whether the category on the left side of the search box is selected correctly. If you want to search for Hong Kong stocks, you need to select "A+Hong Kong+US" or "All" in the drop-down box on the left. When you select "A shares", you cannot search for Hong Kong stocks. If the drop-down box is selected correctly, but the automatic search cannot find your stock, you can right-click on the Add Stock interface, select Manual Add, and enter the stock code (as shown in the figure below).
No.9 Why does the program exit after pressing the Boss key? How can I recover again?
Answer: In the "Advanced" interface of the program, there are two functions: "Boss key" and "Display notification area icon". Combined use can achieve different effects:
(1) Turn on the boss button function + disable the display notification area icon function = press the boss button and the program will automatically exit, and you need to double-click the exe file to start the program next time, which is more secure;
(2) Turn on the boss key function + turn on the display notification area icon function = press the boss key once and the program will automatically hide, and press the boss key again and the program will automatically display, which is more convenient and quick.
No.10 What should I do if the text on the main interface is not aligned and I feel uncomfortable?
Answer: In the "Other" interface of the program, check the "Text Alignment" function, and the text on the main interface will be strictly aligned.
No.11 How to set stock price limit warning?
Answer: In the interface of adding stocks, double-click or right-click on any stock, and you can customize the upper and lower limits of the warning in the "Advanced Editing" interface. You can set the upper and lower limits at the same time, or only one of them. When the stock price exceeds the upper limit (lower limit), the program will highlight the stock and give an alarm prompt.
No.12 How to quickly sort stocks?
Answer: In the stock adding interface, you can click "Stock Code" in the header to quickly sort in ascending (descending) order according to the stock code. You can also quickly move a stock to a designated position by directly dragging it.
4. Exception handling
No.13 What should I do if an error is reported after the program runs?
Answer: If you run the program, an error message such as the following appears:
The most likely reason is that you have run an old version of this program before, and the old version caused a data conflict with the new version; or it may also be a data conflict caused by modifying the registry by mistake. When this happens, the program can be reset to the initial state with one key (V2.5 and above support the one-key reset function). First, open the "Advanced" page of "Settings", put the mouse on the lower right corner of the window and drag to expand the window, and you can see the one-key reset button after expanding (as shown in the figure below).
