1. The difference between the external group and internal group of enterprise WeChat
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1. Members come from different channels
The members of the internal group of WeChat Work must be WeChat users of the same company, while the external group can contain both corporate WeChat users and personal WeChat users of different companies.
PS: It should be noted that, because WeChat and Work WeChat are two different platforms, a WeChat group cannot be automatically converted into an external group of Enterprise WeChat. It is necessary to create an external group chat of Enterprise WeChat in advance, and then pull WeChat friends into the group chat .
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2. Groups have different roles
①All-staff group: new employees will automatically join the all-staff group, and employees will automatically exit the all-staff group after resignation. The upper limit of the enterprise WeChat all-staff group is 10,000 people;
②Internal group: It is a group that provides internal communication and collaboration for employees of various departments of the enterprise, such as: operation department, marketing department, technology department, etc.;
③External groups: mainly group chats created by enterprises for the convenience of contacting customers. These customers may not have corporate WeChat or do not need to use corporate WeChat.
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3. The upper limit of the number of people is different
There is no upper limit to the number of internal groups in WeChat Work. Unverified companies can initiate up to 100 external groups. Certified companies have no upper limit. Administrators can also limit the number of group chats created by employees in the management background of WeChat Work. The maximum number of people in each group of the enterprise WeChat external group is 500 people.
2. Specific setting method:
Log in to the enterprise WeChat management background [My Company] - [Chat Management] - [Set the maximum number of group chats]
In short, the internal group of WeChat Work is a group created based on the internal address book of WeChat Work, which is commonly used for internal communication and collaboration. The corporate WeChat external group is a customer group that includes WeChat customers or non-corporate WeChat members. There are differences between the two in terms of the source channel of group members, the functions of the group and the number of group members.
Earlier, I explained to you what is the internal group and external group of enterprise WeChat and the difference between the two. Next, I will talk to you about how to create an external group of enterprise WeChat.
3. How to create an external group on WeChat Enterprise
First of all, we need to make it clear to everyone that to create an enterprise WeChat external group, you must be a member with the permission to use the customer group.
Specific operation:
[Workbench] - [Customer Group] - [Create a Customer Group]
After the group chat is created, we click the small person icon in the upper right corner of the group chat to invite contacts or customers to join the group, and a corporate WeChat external group is created.
Questions about corporate WeChat external groups will be answered here today.